Just Discovered iPhones biggest shortcoming

Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up

DUKEL

New Member
Silver
Jun 27, 2007
646
0
0
S.D. CA 92109
#1
I have had nothing bad to say so far about the iPhone, but this is actually quite dissapointing.

I ran some tests and sure enough, it is like dial-up you cannot receive a call while browsing the internet. And, no it does not send it directly to vm. It rings away on the callers end but does not on the iPhone. Even after the page fully loaded often times the call would still never reach the iPhone, yet ringing away on the callers end.:(
C'mon even my old-skool gsm phones would pause the browser for an incoming call, please someone tell me there is a fix?
And no, it is not because of my reception because I have full 5 bar excellent AT&T reception in my area, on my other phones every call comes through.
 

xSoNiCcRaCkErSx

New Member
Bronze
Jun 30, 2007
226
0
0
#2
No

I don't know what carrier your talking about, but on the Cingular network, anything GSM including EDGE does not allow you to be on the internet or on the phone at the same time, however, 3G does allow you this capability.

The iPhone should automaticly stop your internet and let you take the call and if not forward it to your visual voicemail.

Do you have call forwarding enabled?

I'd have your phone checked out by someone at Apple because that shouldn't be happening.
 

DUKEL

New Member
Silver
Jun 27, 2007
646
0
0
S.D. CA 92109
#3
I don't know what carrier your talking about, but on the Cingular network, anything GSM including EDGE does not allow you to be on the internet or on the phone at the same time, however, 3G does allow you this capability.

The iPhone should automaticly stop your internet and let you take the call and if not forward it to your visual voicemail.

Do you have call forwarding enabled?

I'd have your phone checked out by someone at Apple because that shouldn't be happening.
I know edge dosen't allow simutaneous voice/data. Like I said, the internet or data features will not pause and allow voice calls. It just rings on the callers end but not on the iPhone.:(
 

xSoNiCcRaCkErSx

New Member
Bronze
Jun 30, 2007
226
0
0
#4
Hmm

Yeah, thats very odd, What SIM card are you using? A previous card or the one included in the iPhone and were you already a ATT/Cingular customer or did you port over?Does this only happen when your on the internet, do you receive calls normally when not connected to the internet or using safari?
 

DUKEL

New Member
Silver
Jun 27, 2007
646
0
0
S.D. CA 92109
#5
Yeah, thats very odd, What SIM card are you using? A previous card or the one included in the iPhone and were you already a ATT/Cingular customer or did you port over?Does this only happen when your on the internet, do you receive calls normally when not connected to the internet or using safari?
I was a previous subscriber, got a new sim. Are you saying that if you are browsing the internet, the browser will pause and let a call through on yours? I suspect that it is an iPhone issue, not me having a defective device.
 

xSoNiCcRaCkErSx

New Member
Bronze
Jun 30, 2007
226
0
0
#6
I was a previous subscriber, got a new sim. Are you saying that if you are browsing the internet, the browser will pause and let a call through on yours? I suspect that it is an iPhone issue, not me having a defective device.
Yes, when Im browsing the web on safari the call immeadiately shows up allowing me to answer or ignore it. After I deal with the phone call, I am able to go back to whatever I was looking at.
 

Silverado

New Member
Bronze
Jul 6, 2007
332
0
0
#7
Yes, when Im browsing the web on safari the call immeadiately shows up allowing me to answer or ignore it. After I deal with the phone call, I am able to go back to whatever I was looking at.
Is that with EDGE? For me, if I call my cell phone just as I'm reloading a page (so I know it is actually using the internet), it goes right to voicemail. If I'm just looking at a page that's finished loading, it of course rings because it's not using the data connection.
 

xSoNiCcRaCkErSx

New Member
Bronze
Jun 30, 2007
226
0
0
#8
Okay I just did some tests. Your right.

With safari I am able to get the call (page finished loading) but when I use the youtube widget or I'm streaming something from there, it indeed does just goto my voicemail, no ring present. Sorry DUKEL. I didn't understand you at first but now I do. When the data is currently on and active the calls act as though you phone is off. Straight to voicemail no ring and it doesn't register you even got a call unless that person leaves a voicemail. Bah I was so used to 3G on my old phone I didn't notice it. Thanks for bringing this to my attention and my apologies for the mix up before. I guess most users don't even realize they got a call while their using the internet because most like me, just see it pop up when your on safari browsing and the page has loaded.

Nice catch man.
 

jimwarden

New Member
Bronze
Jun 30, 2007
88
0
0
#9
Same Experience Here

I have the same experience of iPhone letting call come through when on WiFi, but not if browsing on Edge. It goes to voice mail if I am actively browsing with the Edge network.

Jim
 

mcouper

New Member
Jul 7, 2007
11
0
0
#10
AFAIK, that is a feature of 3G, handling simultaneous voice and internet usage. The iPhone is 2.5G, which is not fast enough to handle both.
 

DUKEL

New Member
Silver
Jun 27, 2007
646
0
0
S.D. CA 92109
#11
Yes, when Im browsing the web on safari the call immeadiately shows up allowing me to answer or ignore it. After I deal with the phone call, I am able to go back to whatever I was looking at.
You must be very lucky. I just got back from the Apple store and they gave me a new one, same exact problem. Also they tried it with some other iPhones, they all do this.
Go test again, try to call your iPhone while internet is active(page loading etc.) your call will not come through.:mad:
 

DUKEL

New Member
Silver
Jun 27, 2007
646
0
0
S.D. CA 92109
#12
AFAIK, that is a feature of 3G, handling simultaneous voice and internet usage. The iPhone is 2.5G, which is not fast enough to handle both.
Incorrect. Other edge phones will pause the browser and allow the incoming call to ring through, when the call is finished you can resume browsing. I cannot believe they left this out on the iPhone?:oops:
 

pingwhen

New Member
Jul 7, 2007
3
0
0
#13
Altough not as bad as that. If you are in the SMS part of the phone and are listening to muisc. The phone willnot play the noise texts making even if the phone locks itself . This is more annoying compared to how dumb Apple was for not allowing calls to stop browsing

Sorry about misstypes I'm on my phone right now
 
Jul 6, 2007
1,832
7
38
25
Marietta, GA
about.me
#15
well it seems like i am the only one that can receive calls while browsing on the internet..sometimes. every once in a while i will not get the call when im online but i usually do and even when i don't it just goes straight to my visual voicemail
 

xSoNiCcRaCkErSx

New Member
Bronze
Jun 30, 2007
226
0
0
#17
Interesting, I did more testing and SOMETIMES IT works sometimes it doesn't! I saw this video where it worked and I decided to spend more time on it. so far out of ten tries 4 times it has worked, 6 times it didn't.

Video here and please mind the annoying interference we know how cingular fones are:

http://youtube.com/watch?v=NMm2AY-_TTY

I guess its completely random, kinda annoying though. Oh well, Too many things I love about this phone to let this get in my way.
 

joe

New Member
Gold
May 5, 2007
1,113
0
0
#18
Even if EDGE and voice cannot coexist, it seems the data should stop when the call comes in, not be ignored. Seems this should be fixable.
 

kdarling

New Member
Bronze
Jun 20, 2007
425
1
0
NJ, NC, CO
#19
Page 21 of the iPhone User Guide specifically states:

"While iPhone is actively transferring data over EDGE -- downloading a webpage, for example -- you may not be able to receive calls. Incoming calls may go to voicemail."
 

joe

New Member
Gold
May 5, 2007
1,113
0
0
#20
I sure hope that changes. Quite an inconvenience to miss a call while transmitting data for EDGE. I don't care if the data stops; I just can't miss the call.