Just want to confirm that my new 3GS is broken

gulbane

Member
Bronze
Jul 15, 2007
84
0
6
#1
So I just synced everything and set it up.....nothing on the left side of the screen works when pressed.

The number 1 and Q don't work whatsoever, and W works if you really mess around with it.

I have restored and re-set everything up to no avail. I guess I'm just unlucky eh?
 

nbviper

Member
Bronze
Jan 20, 2009
112
0
16
MA
#2
Ya, I'd say it's time to talk to Apple.
 

FrankieG889D

New Member
Bronze
Mar 23, 2009
232
0
0
#3
Yup, defective phone, happened to me with my 3G on iDay last year, they replaced in no problem, bring your receipt and stuff though!
 

bass_lover1

Member
Bronze
Aug 19, 2008
256
0
16
#4
Unfortunately this happens every once in a while.

Three years ago when I bought my first iPod, I went out for the night but left it connected to iTunes to sync all my music. I came home about 5 hours later, and the thing was dead, wouldn't turn on or anything, even the soft reset command didn't work. Fortunately, Best Buy is good about the exchange within 30 days thing, so I went back the next day and swapped it no problems and it's been working ever since.