Mac stuck at loading screen

Sawzaw

New Member
Nov 17, 2011
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#1
My friends Mac that I service and recently updated to the latest operating system is stuck at the loading screen with the Apple icon and the circle going round and round. Shes tried to use the install disk and do a disk repair thing( I haven't been there to work on it myself yet). Anyone have any idea what the hell is going on ?
Cheers
 

FlwrPwer

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Aug 7, 2008
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#2
The hard drive could have died. That's what usually happens when they do.
 

Sawzaw

New Member
Nov 17, 2011
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#3
It's only a few years old. Could it be the external hard drive?
 

FlwrPwer

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Aug 7, 2008
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#4
It's only a few years old. Could it be the external hard drive?
My iMac's hard drive died after 2 years. 3 days later, my external hard drive died with my time machine back up. So it definitely could be the hard drive.
 

Sawzaw

New Member
Nov 17, 2011
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#5
Yeah. crap! Thanks for that. What a bummer.