Marware customer service

Apple4me

Evangelist
Gold
Jun 27, 2007
1,491
124
63
Phoenix, AZ
#1
I have a Mareware CEO Hybrid iPad2 case that was one of the first they shipped. Over time, the material on the outside of the case began to separate from the case. It's like the glue holding the two together gave way. Now, to be honest, I live in the desert and have left my iPad2 in my car for many days when the outside temperature exceeds 110 degrees. I can't imagine how hot it gets in the car. Therefore, I suspect that this is why the glue failed.

Anyhow, I sent a picture of the case to Mareware and they placed a new one in the mail to me that day. No questions asked, they just replaced the product. Kudos to Mareware for their awesome customer service!
 

Zipur

Member
Bronze
Aug 26, 2011
46
9
8
Texas
#2
I had the same experience. It is wonderful when a company backs what they sell.!.