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Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#1
I have an iPhone 5 and my daughter had a4S. She recently switched to a droid phone and now when I text her it still goes out as an iMessage. Of course she doesn't receive it unless I send it as a text message. I have other friends that don't have iPhones and texts automatically go out as text mssgs. How do I remedy this. Thanks.


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Europa

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Dec 12, 2008
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#2
If she has sold the 4S, have her go here and select the iPhone 4S from the list. Then click the x and select unregister.
 

Ledsteplin

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Gold
Oct 29, 2013
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#3
I had a similar thing happen where a contact was receiving my text in a weird sort of way. Deleting an MMS email address from my own contact info corrected it.


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Jaccks

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Mar 30, 2011
53
2
8
#4
Thanks Europa, did the trick!


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Jaccks

Member
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Mar 30, 2011
53
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8
#5
Thought it worked but it didn't. Now when I text her it's still blue but I no longer have the ability to tap it and send as text. I can't text her at all.


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Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#6
I totally deleted her as a contact and re added with the same results.


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Europa

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#7
Does she still have the iPhone? If not, did she disable iMessages before she restored it?

Try turning iMessages off on your phone and then sending her a message. It should go through as a text. Now turn iMessages back on on your phone and send her another one. Hopefully it will stay green and continue to send them as texts. Post back if this works.
 

Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#8
Her iMessage is disabled. I disabled mine and it went as a text. When I re enabled I message it tried to go blue again and failed. Ugh!


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Europa

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#9
Does she still have the iPhone? Did she restore the phone?

On your phone:
1. Delete her contact.
2. Reboot.
3. Add her contact back in.

If that doesn't work, have her change her Apple ID password. She can do this on a computer if she no longer has the phone.
 

Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#10
When you say reboot do you mean simply power off and back on? Sorry if I'm asking dumb questions. Sure appreciate your help.


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RoofMonkey

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Jun 21, 2010
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#11
When you say reboot do you mean simply power off and back on? Sorry if I'm asking dumb questions. Sure appreciate your help.


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Press and hold both home and sleep buttons until you see the Apple logo. That's a reboot.
 

Europa

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#12
Press and hold both home and sleep buttons until you see the Apple logo. That's a reboot.
I've always called that a hard reset. Rebooting is just pressing the lock/power button and sliding to power off.
When you say reboot do you mean simply power off and back on? Sorry if I'm asking dumb questions. Sure appreciate your help.
Yes.
 

Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#14
Still no luck with all these suggestions. It's only me and another one of her friends that are having this issue. My wife and other children (who are all on my acct) are able to text her. Very strange but definitely annoying, odd it's only 2 of us having this problem.


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Europa

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Dec 12, 2008
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#15
Still no luck with all these suggestions. It's only me and another one of her friends that are having this issue. My wife and other children (who are all on my acct) are able to text her. Very strange but definitely annoying, odd it's only 2 of us having this problem.
1. Did she restore the phone?
2. Does she still have access to the phone?
3. Did she change her Apple ID password?
 

Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#16
Her phone was wiped clean, Apple ID password was changed and yes the phone is here. Svc has been shutoff but we have the phone. I also deleted her from my phone and backed up to iCloud without her as a contact. Still she shows up as blue and I can't text her.


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Europa

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#17
Wow, that's persistent. I would try disabling iMessages on your phone for at least a few hours. It will allow you to send her texts while it's disabled on your phone. Hopefully it will stay green once you turn iMessages back on.
 

Jaccks

Member
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Mar 30, 2011
53
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8
#18
She does have a MacBook but we did change the Apple ID pw. Not sure if this has any bearing.


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Europa

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#19
She does have a MacBook but we did change the Apple ID pw. Not sure if this has any bearing.
Does she still have an email address associated with this account on her MacBook? Are you sure you're not sending the messages to her email address? Delete her texting thread in your texting app to be sure. When you send a new one to her after that, manually type in her phone number.
 

Jaccks

Member
Bronze
Mar 30, 2011
53
2
8
#20
Yup, not sending to email. I deleted text thread when the problem first started and every time I tried a new fix. I'll try disabling iMessage for the nite and we'll see what happens. Thanks so much for responding to all this and for your advice:)


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