Microphone not working on iPad 2 since upgrading to iOS 7

Mit

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Jul 20, 2014
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#1
Since I upgraded to iOS 7 the microphone on my ipad2 stopped working on FaceTime and Skype. I have to connect a headphone set and then it works fine. Can anyone tell me how to start my microphone again?
 

Ledsteplin

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#2
Do you have a case on your iPad? If so, have you removed it and checked the mic? Have you checked for any debris that may obstruct the mic? If it still doesn't work, try a hard reset. Hold both the top power button and the home button at the same time until the Apple logo appears, then release. Let us know if any of that works.
 

Europa

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#3
Open the Settings app on the iPad and go to Privacy -> Microphone -> Skype -> and toggle it on. You likely accidentally clicked no when it initially asked to access it.
 

Mit

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Jul 20, 2014
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#4
I tried out both above. Also there is no case on my iPad. In addition I usage a vacuum cleaner to clear microphone. But still response on Skype test call and FaceTime is that microphone not working.
Is it a software problem as until I upgraded the iOS all these apps were working good or is it hardware?
 

Ledsteplin

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#5
I tried out both above. Also there is no case on my iPad. In addition I usage a vacuum cleaner to clear microphone. But still response on Skype test call and FaceTime is that microphone not working.
Is it a software problem as until I upgraded the iOS all these apps were working good or is it hardware?
Is Skype and FaceTime toggled on like Europa showed? Do any other apps that use the mic work?
 

Mit

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Jul 20, 2014
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#6
I tried all apps that were listed on the Microphone settings.... None of them - like vonage, or Skype or Nymgo - works though they do ask for access to microphone. I am totally lost ?
 

Ledsteplin

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#7
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new.
If you've gone through ALL the troubleshooting steps, including cleaning and vacuuming, and you're still having the problem, then you most likely have a hardware issue and will need to bring your phone to Apple for evaluation.
Try vacuuming again, this time holding it to the mic for at least 30 seconds.
 

Mit

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Jul 20, 2014
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#8
Thanks a lot.... I will try using a vacuum cleaner for 30 secs + ... Hope it starts ... Thanks to all ....
 

Europa

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#9
...If you've gone through ALL the troubleshooting steps, including cleaning and vacuuming...
Try vacuuming again, this time holding it to the mic for at least 30 seconds.
Do you use a vacuum attachment or just put your iPhone on the ground and run a Dyson over it a few times?
 

Mit

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Jul 20, 2014
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#10
I do use a vacuum attachment...... Else the diaphragm can get damaged.!
 

Ledsteplin

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#11
Do you use a vacuum attachment or just put your iPhone on the ground and run a Dyson over it a few times?
It worked for the person I read about while researching the problem. They didn't mention any particular attachment and the last part of your question is ridiculous! I'm only trying to do what I can to help.
 

Mit

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Jul 20, 2014
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#12
Sorry if it sounded rude but that is what I thought it would do. Thanks for the help. I hope I can get it working.
 

Europa

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#14
It worked for the person I read about while researching the problem. They didn't mention any particular attachment and the last part of your question is ridiculous! I'm only trying to do what I can to help.
Using a home vacuum on an iPhone is potentially harmful. They are not designed for usage on electronics. They can create static charges and cause damage. There are vacuums available that are safe for electronics, but they are expensive.
 

Ledsteplin

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#17
Using a home vacuum on an iPhone is potentially harmful. They are not designed for usage on electronics. They can create static charges and cause damage. There are vacuums available that are safe for electronics, but they are expensive.
It would help if all these sites that offer "How To" info would explain any hazards associated with their advice and suggestions. It's the internet. It's all supposed to be true, correct and complete. :D
Thanks!
 
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#18
It would help if all these sites that offer "How To" info would explain any hazards associated with their advice and suggestions. It's the internet. It's all supposed to be true, correct and complete. :D
Thanks!
That's why we search multiple sources and collate. :)

I never, ever, trust a single source on the internet. If I want to see posts by people that use single sources, I'll open Facebook. :D
 

Rafagon

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#19
@Mit,

Someone over at discussions.apple.com seemed to have the same problem, also, quite interestingly, right after their upgrade to iOS 7.

One of the responses was to use a safety pin to remove the dust near the opening for the mic, followed by a blast of air from a compressed air can. That OP did not write back to say whether it worked, but if you're interested, you can find the thread I'm talking about here.
 

Ledsteplin

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#20
That's why we search multiple sources and collate. :)

I never, ever, trust a single source on the internet. If I want to see posts by people that use single sources, I'll open Facebook. :D
Actually, Mitt mentioned using a vac before I went in search of info on that. I found 2 references to using a vac to clean a mic. One a suggestion and one success story. I was a bit skeptical at first, which is why I went looking. Oh, well. I learnt something today.