Modified Activation Poll

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How long to activate and what OS

  • Mac: Almost instantly. Less than 10 mins.

    Votes: 18 27.3%
  • PC: Almost instantly. Less than 10 min.

    Votes: 10 15.2%
  • Mac: Had to wait a bit. 10 mins - an hour.

    Votes: 1 1.5%
  • PC: Had to wait a bit. 10 mins - an hour.

    Votes: 2 3.0%
  • Mac: Took quite a while. 1 hr to 5 hrs.

    Votes: 1 1.5%
  • PC: Took quite a while. 1 hr to 5 hrs.

    Votes: 0 0.0%
  • Mac: Took nearly forever. 5 to 12 hrs.

    Votes: 2 3.0%
  • PC: Took nearly forever. 5 to 12 hrs.

    Votes: 2 3.0%
  • Mac: Not yet up.

    Votes: 19 28.8%
  • PC: Not yet up.

    Votes: 11 16.7%

  • Total voters
    66

robhon

New Member
Silver
Mar 17, 2007
620
0
0
#1
I think whether your phone is activated and how long it took is more than just a yes or no question. Let's see if we can glean some information out of it here.
 

lovemacs

New Member
Bronze
Jun 5, 2007
49
0
0
#2
Porting number from verizon to ATT. Waiting for activation for 17 and a half hours now. My BROTHER who was in the exact same store and situation as me, got his done in 10 minutes and he is good to go.
 

chris

Administrator
Administrator
Jun 10, 2006
11,810
1,775
113
Long Island, NY
#5
It took longer for me to find my Sprint bill (porting number over), than it did activating the iPhone. I'd say roughly 7 minutes or so once I had a copy of my old bill.

I was a bit confused as to how to activate a second iPhone on my plan. The correct way is to use the computer that will be used for the intended iPhone. Instead, I connected it to my computer and did the activation. I then cancelled the sync process and had to rename the iPhone. When I hooked it up to my wife's Mac, I simply chose to erase and sync with that Mac.

Activation of the second plan took 3-4 minutes. Again, the tough part was figuring out how to go about it. When I completed activation of my iPhone, it would have been great to receive directions on how to activate the second iPhone considering I had selected the Family Plan.

Overall, I was happy with the activation process. Going forward, I'd prefer to do it this way, then have to call in and deal with customer service (ala Sprint).

-Chris
 

robhon

New Member
Silver
Mar 17, 2007
620
0
0
#6
Hm, didn't think about that. Maybe should have phrased it as account holders vs new customers.

But then again, my mother had an existing account and it took her 8 hours.
 

lovemacs

New Member
Bronze
Jun 5, 2007
49
0
0
#8
Me: Mac
My Brother: PC

Me: Verizon
My Brother : Verizon

Me : Porting number
My Brother : Porting number

Me: nearly 18 hours (and still going)
My Brother: less than 10 minues

Why aren't people catching on to this? It obviously has NOTHING to do with provider or numbers or anything. We were at the same store and everything.
 

robhon

New Member
Silver
Mar 17, 2007
620
0
0
#9
I was thinking that might be the issue just because that's how it worked out in my family. Guess that's not the case.

It's sounds completely random. Just like it's which server you hit or something.
 

revinkev

New Member
Jun 30, 2007
1
0
0
Gig Harbor
#10
Not up yet, Very Disappointed

I think whether your phone is activated and how long it took is more than just a yes or no question. Let's see if we can glean some information out of it here.
Don't understand why its taking soo long, You would think with all the hype AT&T would have been more prepared. I Live in Washington, Bought the phone at the Tacoma AT&T Store Started my activation process at 8:30 last night which consisted of proting my number over from Sprint, Waited 2 hrs, NO Activation, Called AT&T, No Answers (except you have to wait for the email and we're sorry) Went to bed, got up this morning still no Activation, Called AT&T, They said it might take more than 24 to activate. The sad thing is I can't even use it as a iPod. THIS SUCKS, But on the bright side I only had to stand in line for 2 hrs to get one.:)
 

bsharp

New Member
Bronze
Jun 21, 2007
351
0
0
Atlanta, GA
#11
It's been about 18 hours.

I use a Mac and am porting a number from Sprint.

AT&T Service Reps have not been a help at all. I talked to one from the "Porting Help Line". I told him my predictament and asked, "Can you help me?"

He said, "Nope," and hung up.
 

robhon

New Member
Silver
Mar 17, 2007
620
0
0
#12
Maybe THAT'S it. Activation time is related to how long you stood in line! How the heck did they program that into the system? :D
 

ggb1945

New Member
Jun 30, 2007
1
0
0
#17
Shame on Apple and ATT

It's now over 14 hours since I began the activation process. I used a MacBook and I'm a current ATT/Cingular customer. My Blackberry has been completely deactivated by ATT. Calls to both Apple and ATT (with waiting times of nearly two hours for each) resulted in the same advice from both - there is nothing that can be done, so just wait for up to 24 hours. Oh, well, only 10 hours to go if they are true to their "promise" of 24 hours.
:mad:
 

art

New Member
Bronze
Jun 29, 2007
88
0
0
#18
I'm very impressed with the fast activation process. I used my new MacBook Pro, running 10.4.10, and the latest version of iTunes. My iPhone was activated in just 6 minutes, I know because I timed it just for fun. I expected at least 15 to 20 minutes, so needless to say I'm very satisfied. Here are my first impressions.
 
Last edited by a moderator:

ximermot

New Member
Bronze
Jun 28, 2007
34
0
0
#19
In Louisville, KY here. Got my activation e-mail at 6:48 PM Friday night. Several calls to ATT have gotten no where. I'm gonna wait a little while longer, then I'm going to ATT to see if I can get another SIM card (read suggestion in another thread). Also, was advised that no compensation for poor service ie. a credit on my bill, would be given by two managers.