It took longer for me to find my Sprint bill (porting number over), than it did activating the iPhone. I'd say roughly 7 minutes or so once I had a copy of my old bill.
I was a bit confused as to how to activate a second iPhone on my plan. The correct way is to use the computer that will be used for the intended iPhone. Instead, I connected it to my computer and did the activation. I then cancelled the sync process and had to rename the iPhone. When I hooked it up to my wife's Mac, I simply chose to erase and sync with that Mac.
Activation of the second plan took 3-4 minutes. Again, the tough part was figuring out how to go about it. When I completed activation of my iPhone, it would have been great to receive directions on how to activate the second iPhone considering I had selected the Family Plan.
Overall, I was happy with the activation process. Going forward, I'd prefer to do it this way, then have to call in and deal with customer service (ala Sprint).
Don't understand why its taking soo long, You would think with all the hype AT&T would have been more prepared. I Live in Washington, Bought the phone at the Tacoma AT&T Store Started my activation process at 8:30 last night which consisted of proting my number over from Sprint, Waited 2 hrs, NO Activation, Called AT&T, No Answers (except you have to wait for the email and we're sorry) Went to bed, got up this morning still no Activation, Called AT&T, They said it might take more than 24 to activate. The sad thing is I can't even use it as a iPod. THIS SUCKS, But on the bright side I only had to stand in line for 2 hrs to get one.
It's now over 14 hours since I began the activation process. I used a MacBook and I'm a current ATT/Cingular customer. My Blackberry has been completely deactivated by ATT. Calls to both Apple and ATT (with waiting times of nearly two hours for each) resulted in the same advice from both - there is nothing that can be done, so just wait for up to 24 hours. Oh, well, only 10 hours to go if they are true to their "promise" of 24 hours.
I'm very impressed with the fast activation process. I used my new MacBook Pro, running 10.4.10, and the latest version of iTunes. My iPhone was activated in just 6 minutes, I know because I timed it just for fun. I expected at least 15 to 20 minutes, so needless to say I'm very satisfied. Here are my first impressions.
In Louisville, KY here. Got my activation e-mail at 6:48 PM Friday night. Several calls to ATT have gotten no where. I'm gonna wait a little while longer, then I'm going to ATT to see if I can get another SIM card (read suggestion in another thread). Also, was advised that no compensation for poor service ie. a credit on my bill, would be given by two managers.