More Kudos for Apple Customer Service

Discussion in 'iPhone Apps and Games' started by bballrob, Dec 25, 2013.

  1. bballrob

    bballrob Genius
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    I've gotta give another shout out to Apple for their outstanding Customer Service.

    Yesterday, on Christmas Eve, I ran out to see if I could find any irresistible deals. My local radio shack had a Silverlit Red Enzio Ferrari remote control car that runs off bluetooth from iOS devices. Price tag was 59.97. I purchased the same item from the Apple Store app just over a week ago and paid $79.95(free shipping).

    Pulled out my trusty phone and called 1-800-MY APPLE. Explained to them I wanted to see about returning this item. She asked if there was a problem with it, and I explained just the price, which I had just found in my local Radio Shack for $20 less. She said she'd be glad to credit me back the $20 and I could keep the one I already had. DONE DEAL!

    Merry Christmas, APPLE! Your customer service is second to NONE!
     
  2. MoneyMaker79

    MoneyMaker79 Genius
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    That is very awesome! Congrats on that deal for sure! Merry Christmas!
     
  3. Ledsteplin

    Ledsteplin Genius
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    I've always had a nice experience with Apple Support and their techs. Never been to an Apple Store. None in my area. But their phone support has been outstanding.


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  4. MoneyMaker79

    MoneyMaker79 Genius
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    Sadly, the nearest Apple store for me is 2-3 hours. There should be one everywhere!
     
  5. Ledsteplin

    Ledsteplin Genius
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    All except Comcast. They're horrible.


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    #5 Ledsteplin, Dec 26, 2013
    Last edited by a moderator: Nov 15, 2014
  6. bballrob

    bballrob Genius
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    I'm in this boat. Which is what made this experience so much sweeter.


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