My AT&Tempt to purchase 3G today similar to bad sex!

Aug 4, 2007
60
0
6
Bay Area California
#1
Ok to recap... iPhone v1 stolen on 6/11/08. I have made numerous phone calls and store visits to ATT to confirm eligibility for 3G. Last call 2 days ago. I was told that many notes have been added to my account by various managers etc. and I'm good to go. I call this the "eharmony" phase of this relationship.

Today, I bounce out of bed with a goal for today. My plan is to back over the POS razor I've been forced to use for the last month once my new iPhone has been activated. Yahoo! This is the "anticipating the first date" phase.

I show up to the first ATT store and wait in line for about an hour chatting it up with folks in line with me. We are laughing, blissfully unaware of what lies ahead. We are told they are out of phones and in fact they have been out of phones since 9:00. It is now 2:00pm. I guess it was too much to ask that they post a sign or periodically ask if any of the 14 people in line are waiting for the 3G. Good times!

I run to the mall to the Apple store. The line is long but they have iPhones left. I consider this point in the story to be the " First date off to a slow start but about to get better" phase

I wait for 2 hours in this line, not laughing as hard or chatting as much but making sure to tell the people in front of me and behind me about EverythingIcafe ( your welcome Chris ;)) I also tell my fellow queue sitters to make sure they are eligible for the upgrade. Silly rabbits, thinking this phone is only going to cost them $199. Many frantic phone calls are made by my new friends. Half of them leave.. sounds like a bunch of merchant marines! This is the " out at the club" phase.

Pretty soon a teal shirted angel appears to tell me its my turn. "Do you want to come up for a drink" phase. I'm at the counter.. beautiful 16 g in my hand its white and gorgeous I cant believe how sleek it is. I love the new curves. You know what phase this is! The Apple reps stylus is flying over her tablet... I'm almost there........ Oops! We've hit a snag.

It appears my status has never been changed by ATT. We can still recover though. I call ATT. I'm hanging on to the hope that we can resolve this since I have spoken to many managers multiple times. No go. I am now in the review process with ATT. I leave empty handed. *sigh*.

ATT has 72 hours to give me a decision. " Wonder if he's gonna call" phase.

To everyone that is using their 3G tonight congrats. I hope to be one of you on Wednesday.
Sincerely,
Colleen
 

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#3
Wow. That really sucks. I hope it works out for you!

Good luck! :)
 

connie

Evangelist
Gold
Jul 11, 2007
2,839
104
63
So Cal
#4
Awww Colleen, I am so sorry, I hope you get your phone soon. It is so unfair. Especially because you already had to go through the heartbreak of your first phone being stolen. Good luck, let us know when you get your new baby.
 

ColsTiger

Zealot
Gold
Mar 8, 2007
5,856
2
38
Columbus, GA
#5
Had you already deleted your iPhone data plan from your account and did you use a subsidy to buy another phone?
 

iPhone-v2

New Member
Bronze
May 7, 2008
242
0
0
seattle
#7
@itsrainingkids :are you a porn books writer or something.. the way you explained it makes me feel like reading it over and over and over...;)
 
Last edited by a moderator:
Aug 4, 2007
60
0
6
Bay Area California
#12
Awww Colleen, I am so sorry, I hope you get your phone soon. It is so unfair. Especially because you already had to go through the heartbreak of your first phone being stolen. Good luck, let us know when you get your new baby.
Hey Connie,
Congrats on your genius status! Woot! The funny thing is, I didn't want the 3g. I was perfectly happy with my v1. I agree with you that the new one looks a little cheap without the metal back. My son offered me his v1 if I can't get the discount. He's a tech geek, just like his mom and is getting the 3g. And guess what, If I'm real good he might not charge me!
Thanks for your support,
Colleen
 
Aug 4, 2007
60
0
6
Bay Area California
#13
Had you already deleted your iPhone data plan from your account and did you use a subsidy to buy another phone?
I'm afraid I was one of the first to change the data plan after my phone was stolen. I was told by ATT that day that it would not affect my eligibility. Well we all know how that went. I posted about it early on so hopefully it saved some other people from my fate. I never used my subsidy on another phone. We'll see how it goes. I have all the documentation of every call to ATT and every visit. The rep told me the only reason they are even considering my case is because I've been in constant contact with them for the last 4 weeks trying to resolve my eligibility issue.
Thanks for the reply,
Colleen
 
Aug 4, 2007
60
0
6
Bay Area California
#15
@itsrainingkids :are you a porn books writer or something.. the way you explained it makes me feel like reading it over and over and over...;)
Glad you liked it! It was fun and I thought instead of a real whiny post about how ATT screwed me again I post it that way. No, I'm not a porn writer but I'm thinking about it as a 2nd career after I'm done raising my 6 children! :eek:
Colleen
 
Last edited by a moderator:

kevlar08

Zealot
Gold
Jul 3, 2008
1,140
0
36
Colorado
#16
so all you need is the iPhone plan on your account to upgrade?
 

Saverino

Zealot
Gold
Jun 1, 2008
4,480
92
48
Burbank
#17
Glad you liked it! It was fun and I thought instead of a real whiny post about how ATT screwed me again I post it that way. No, I'm not a porn writer but I'm thinking about it as a 2nd career after I'm done raising my 6 children! :eek:
Colleen
Wow!

Now I understand your screen name! Lol.
 
Aug 4, 2007
60
0
6
Bay Area California
#18
at least your day lasted longer then sex would have
Thats true and I still got to live the excitement of iDay even if I didn't get a phone. Congrats on your genius status! Man I've got to post more. If they gave genius status to lurkers I'd be a double genius!
Colleen
 

Buffy

Zealot
Gold
Jan 20, 2008
2,216
3
36
#19
Wow, what a great attitude you have, Colleen. AT&T had better issue you that 3G just in appreciation of you not going postal! Good luck, girl - let us know how it goes. :)