My iPhone is stuck

Apr 26, 2008
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#1
Hi, Just got an unlocked iPhone as a gift. A friend tried to help by adding software to resolve my bluetooth issue (not working). I have no clue what he downloaded neither does he. Anyway the iPhone is know stuck. I found out from the internet how to perform a hard reset. I did that but all I get is the visual of the Apple. Can anyone help:(? Thanks
 

psylichon

Genius
Moderator
Oct 31, 2007
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Philly
#2
"visual of the Apple"? Do you only get the Apple logo or does it tell you to connect to iTunes?
 
Apr 26, 2008
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#4
Apr 26, 2008
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#5
Thanks I did exactly as pointed out on the url but I'm only getting the Apple logo after the 30" wait. If I stay holding then the iPhone goes off.
I'm not getting any yellow triangle or a msg to connect to iTunes.
 

psylichon

Genius
Moderator
Oct 31, 2007
16,591
751
113
41
Philly
#7
have you tried (with the iPhone off) holding the power button while connecting to iTunes? This is another way to force a restore.
 
Apr 26, 2008
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#8
have you tried (with the iPhone off) holding the power button while connecting to iTunes? This is another way to force a restore.
Just tried your suggestion but to no avail !