I hadn't heard of this issue before today. Then again, I haven't purchased a ringtone is a couple of years.
So... ringtones that customers have made themselves were not disappearing... but purchased ones were? I'm not surprised that Apple ran and fixed the one thing that could discourage customers from spending money at the iTunes Store.
And I couldn't agree more with them. It's just like I said yesterday; they rushed to fix the one bug that could affect their bottom line, turning a blind eye to everything else.
From their article yesterday:
iOS 8.1.1 released in November fixed bugs for many users, but swathes of users remain affected by issues ranging from crippled WiFi (a main support thread for this is now over 93 pages long), Bluetooth bugs stopping connection to headsets and car kits and chronic battery drain. In this context Apple’s decision to address a ringtones bug first will no doubt cause anger, regardless of whether it is low hanging fruit.
I'm still waiting for my badge notification on the Settings app to tell me that I have a pending iOS update. You may recall I mentioned that this is the perfect opportunity for me to determine how long it takes the badge notication to appear on the Settings app to inform the user they're an update pending, so I'm waiting until I get a straight answer.
I did, however, notice a potentially glaring mistake in the way Apple is expecting us to install this software update (8.1.2) to recover ringtones. When I go to General > Software Update, I see this screen:
- click to enlarge
Notice that the screen doesn't specify which step should be performed first: (a) going to that website to restore your ringtones, or (b) updating iOS to update to iOS 8.1.2
Clueless as to which of these things I should do first, I tried tapping on the website mentioned in the screen (a) above but I'm told that I must first download/install iOS 8.1.2:
- click to enlarge
Let's pretend I perform the update to iOS 8.1.2. (I still haven’t, but let's just pretend that I did.) I return to Safari on my iPhone after (hypothetically) performing the iOS 8.1.2 updating, expecting, reasonably enough, that the URL to restore ringtones is still be there. It isn't. It's gone. Since the update has been performed, I can’t see screen (a) again with the URL that is aboslutely necessary for the second step of the the restore ringtones update. If Apple was going to briefly display the URL I had to visit to restore ringtones (after updating to 8.1.2) and then take it away, why didn't they ask me to (a) Write the URL down on a piece of paper, because you will need it after updating to iOS 8.1.2 to complete the restoration of any vanished ringtones you may be experienced? (b) at the very least, they could have asked me to take a screenshot of the URL while it was still visible. They didn't do that either.
With the URL now gone, how am I supposed to find it?
Does Apple expect me to go to Google and find it there? Sloppy!
Luckily, I'm not affected by this disappearing ringtone issue, but I'm commiserating with those who are...
At least one user right here on eiC had to go Googling for a response.
^^ Long story short, why are Apple users having to resort to Google searches to find instructions? Maybe the iOS Update to 8.1.2 should have included this URL. I'm hoping explained myself well...
Basically, the URL you will need to visit after updating is only displayed while going to Settings > General > Software Update. But once you update by tapping on "Download ans Install," you will no longer see the URL. You will only have it if you were smart enough to write it down on a piece of paper. Apple certainly didn't warn you that you should so this.
I think Apple is slacking. The bugs, situations, or anomalies in any given release of iOS should be solved by another software update. The end users shouldn't have to resort to Googling for a response. While some of the veteran iOS users might be able to do this with their eyes closed, the Average Joe or Jane out there may get shafted because he or she is not computer literate enough to solve the matter which Apple just threw out at everyone as a sloppy, half-baked iOS update.
Hope I didn't confuse anyone, I will gladly rephrase any sentences I have written that may have been too technical.
I just proofread the whole thing and changed a couple words here and there in an effort to be ultra clear. Please don't hesitate to call me out any sloppy and/or ambiguous writing. I'll be happy to do clarify. I need caffeine. I shouldn't have engaged in writing a lengthy post so quicly after waking up. I'm not a morning person but my anger at this latest POS iOS 8.1.2 update is just getting the best of me.
You may or may not have read a post elsewhere write I stated I've yet to update to iOS 8.1.2. I want that damn badge on the Settings app to turn to "1". I'm bugged, a little bit—usually notifications end up as a badge on their respective app rather immediately. Take Words With example. If I make a move and if I dare wait 8 to 10 hours before my next move is due, I'm jabbed in the ribs with a red-hot poker to remind me to make my move.
Okay, maybe not a red-hot poker, buuuut... I get notified rather promptly.
I still confused as to why Apple doesn't have this Notification badge for Settings display within 30 - 40 minutes, the way practically every other app behaves.
Our believed Mindy did say that it might take a few days for the badge to show up, and I trust her with my iOS issues... so I'll be in a holding pattern waiting for Apple to push out the Notification to the Settings app and then, and only then, will I update to 8.1.2. If there's a waiting period of seven days before the badge notification shows up, I'd like to be aware of that fact.