My screen is black.

Discussion in 'iPhone 6S' started by Mrallank59, May 28, 2016.

  1. Mrallank59

    Mrallank59 Contributor
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    The other day I was hitting bottoms and the next thing I know, my screen is black. If I hit it, it will speak but I can't make it turn back on. I tried rebooting it like a phone. I held both buttons. The Apple shows up but then goes away. Can any help me straighten this out
     
  2. Napoleon PhoneApart

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    Hitting bottoms?
     
  3. Europa

    Europa Moderator
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    It sounds like you have hardware damage. Since a hard reset isn't working (pressing both buttons at the same time), you'll need to connect to iTunes and attempt to restore it. It is likely that iTunes won't recognize it at first. If it doesn't, you'll need to put it in DFU mode and then attempt to restore. If you are able to get it restored, you can use your backup afterwards. Directions for entering DFU mode. If this doesn't work, you will need to take it in for diagnostics and repair/replacement.
     
  4. Rafagon

    Rafagon Genius
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    I am perplexed as well. Bottoms don't deserve that kind of treatment. It's not their fault. :)
     
  5. Honey Beagle

    Honey Beagle Member
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    My iPad will do that black slightly illuminated. Being replaced next week
     
  6. Mrallank59

    Mrallank59 Contributor
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  7. RoofMonkey

    RoofMonkey Genius
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    Maybe it was hitting Buttons ?
     
  8. Napoleon PhoneApart

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    It was a legitimate question. I wasn't sure if it was an auto correct typo or not. Don't confuse me with Rafagon.
     
  9. Napoleon PhoneApart

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    Ah. Maybe.
     
  10. Europa

    Europa Moderator
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    Hitting bottoms:
     
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