Ok so apparently when you call Apple and you state what's going on with your phone they say. "OK is it ok with you if I put you on hold for just a few minutes to gather up some information and then we'll be able to solve your problem." And then you wait 45 minutes to music you can't even enjoy just to have them forget about you or disconnect you. yes this already happened to me 3 times tonight so Apple Support is worth a big nothing. SO anyway my problem of the night is the fact that I believe that AppTapp for the 1.1.1. firmware has caused my phone to need to be restored again. The capacity is taken up by my songs but theres no music on it. I connect it to iTunes tells me I have to restore. I know the obvious Windows back up and the Yahoo Address Book but I don't have any of that. The Apple guy before he put me on hold did mention something about there's a way to save it as a file so I can back it up that way but we know how that went, he put me on hold. Sure enough he didn't come back. So if anybody knows how to back up my contacts without using obviously the two popular ways please let me know asap so I can restore my phone and have my music back. I thank you in advance and will much appreciate it.