New iPhone 7 Plus Rebooting

Discussion in 'iPhone 7' started by EverythingApple, Oct 17, 2016.

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  1. EverythingApple

    EverythingApple Evangelist
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    My new iPhone 7 Plus has rebooted twice, at different times. I think both times I was using iMessage. Rebooting here meaning I saw the swirly thing than went right to login screen. I had to put in my pass-code than it was fine. It's only 7 days old. Should I go to a Genius Bar or any suggestions?
     
    #1 EverythingApple, Oct 17, 2016
  2. Napoleon PhoneApart

    Napoleon PhoneApart Moderator
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    I think it's respringing, not fully rebooting. I just had it happen on iOS 10.1 beta 3 in the camera app.
     
    #2 Napoleon PhoneApart, Oct 17, 2016
  3. EverythingApple

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    Yeah, that's it. I'm on 10.0.2 though. Should I be concerned?
     
    #3 EverythingApple, Oct 17, 2016
  4. Napoleon PhoneApart

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    It's no use being concerned as it's likely a software issue. Did you restore from a backup?
     
    #4 Napoleon PhoneApart, Oct 17, 2016
  5. EverythingApple

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    Yes, I did.
     
    #5 EverythingApple, Oct 17, 2016
  6. TRBO VNM

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    Mine has done the same thing. I will have to see what app I am using. It has happened about 3 times now. Pretty annoying.
     
    #6 TRBO VNM, Oct 17, 2016
  7. TRBO VNM

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    And I don't see where I can edit my post anymore....

    I set it up as new, I didn't restore it.
     
    #7 TRBO VNM, Oct 17, 2016
  8. RoofMonkey

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    Anyone tried a hard reboot? Pressing & holding power and down volume button until you see the Apple logo?
    That's always the first thing I try if something is acting wonky.
     
    #8 RoofMonkey, Oct 17, 2016
    Last edited: Oct 23, 2016
  9. Rafagon

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    These are iPhone 7 units so it'd be the power and volume down buttons instead of the home button.
     
    #9 Rafagon, Oct 17, 2016
  10. Napoleon PhoneApart

    Napoleon PhoneApart Moderator
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    @RoofMonkey is acting wonky. Better do a hard reboot. :D
     
    #10 Napoleon PhoneApart, Oct 18, 2016
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  11. Napoleon PhoneApart

    Napoleon PhoneApart Moderator
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    Or, for you coming over from Android, Recovery Mode. :)
     
    #11 Napoleon PhoneApart, Oct 18, 2016
  12. Sharunda

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    This happened to me on my iP6s+ after the iOS 10 update and the update after that. I just did hard resets and it didn't happen again until I got my iP7+ and it's happened once. I have done a hard reset and it hasn't happened again.

    This also happens with my iPad Pro 9.7" all the time. After a hard reset it has happened only one since the updates.

    It's annoying and usually when I'm in the middle of doing something, but I have been dealing with it as it only happens once in a while.

    I suppose this is another glitch they've got to work out. :whistle:
     
    #12 Sharunda, Oct 18, 2016
  13. EverythingApple

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    When I ran an OTA update for 10.0.3, it hung up and showed a blue screen. I had to hit the sleep/wake button to get it to finish the update. Than just a few moments ago, while I was taking a photo, the apple logo came up than it resprung.
     
    #13 EverythingApple, Oct 18, 2016
  14. RoofMonkey

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    Darn it.... Old habits die hard. LOL
     
    #14 RoofMonkey, Oct 18, 2016
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  15. Europa

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    I had three spontaneous resprings when opening the camera (different days) on 10.0.1. Hard resets didn't seem to help. I think it's just a bug with the early 10.x iOS. I also a blue screen flash when I did hard resets.
     
    #15 Europa, Oct 18, 2016
  16. EverythingApple

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    I'm glad I'm not the minority. I did a hard reset and it hasn't happened again but it usually happened only once a day.
     
    #16 EverythingApple, Oct 18, 2016
  17. TRBO VNM

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    I have paid more attention, it is happening using the camera app and it could happen more than once a day with me. Running 10.0.2
     
    #17 TRBO VNM, Oct 21, 2016
  18. TRBO VNM

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    Updated to 10.0.3 and still same issue. Happened the first time I tried accessing the camera through a text message
     
    #18 TRBO VNM, Oct 23, 2016
  19. EverythingApple

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    Glad to see others are having the same issue. Well not glad. lol. I went to Apple Genius Bar and they ran diagnostics and said phone was fine. It might be a software issue. I updated using OTA last time. They suggested I restore from iTunes backup and see if it continues. Worst case is to restore as new but I'll lose everything but my contacts. I'm not going that route.
     
    #19 EverythingApple, Oct 24, 2016
  20. Europa

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    You won't lose everything except contacts. You'll lose messages and some third party app data. You can sync photos as videos back on and a lot of data and settings are synced over the air through iCloud as soon as you log into iCloud on a factory-restored device.
     
    #20 Europa, Oct 24, 2016
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