No password box appears

Hel

New Member
Apr 8, 2012
1
0
1
#1
I am having a problem with my home hub when I try to connect my iPhone and iPad no password box appears when I click on to connect can anyone explain this?
 

Rugaby

Genius
Gold
Feb 18, 2011
7,122
1,220
113
Washington state
#2
I'm assuming you are trying to connect to your home wifi?
When you go wifi on your phone it should search for available networks.
Ensure you are clicking the name not the arrow all the at to the right. Password should come up.

If not do a hard reset. try cycling your router and turning wifi on and off on your device.
When in doubt reset network settings.