No sound from my iPhone 4

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iBanana

Member
Silver
Jan 15, 2010
713
4
18
United States
#1
I have done some googling and I just cant seem to find an answer for this one...

Just recently my iPhone 4's sound has stopped working. It rings, but that is all that works. It doesn't make noise when I get a text message, listen to my ipod, spotify, youtube, or netflix. When the headphones are plugged in it works fine. You'll see in the attached pictures I don't have option to turn it up. The phone isn't on mute, and when I use the volume buttons it doesn't turn it up or down. I do a hard reboot and the slider works when you open it the first time and then its done.

I use Apple usb cords with Apple head phones. I have an iHome that I dock it on at night for my alarm clock and I haven't docked it since I realized there was an issue, but Ill try that tonight.

What I have tried:
Reboot
Hard Reboot
Restore from Back Up
Restore as New

I guess if this doesn't work I will have to go to Apple, but with my current work schedule it wont be easy.
 

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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
Hi, iBanana. So even after a restore to factory settings you can't slide the slider away from the off position on the far left? Is the screen unresponsive when you try to slide it?
 

Jdsmitty10

Member
Bronze
Oct 19, 2010
229
14
18
#5
When U try to turn the volume up or down does it say headphones? I got a splash of water in my headphone jack last summer on my 4 and it made whatever dust/fuzz was in there make the phone think it had headphones in the jack. Which made it have no sound unless headphones were in. I tore the cotton off a Qtip and fixed it.
 

Jdsmitty10

Member
Bronze
Oct 19, 2010
229
14
18
#7
No it doesn't. The headphones work fine.

I wasn't asking if the headphones work. I was asking if the phone shows "headphones" when u turn the volume up or down with the side buttons. I too had a no sound issue because the phone "thought" there were headphones in the jack thereforee no sound except when it rang. Couldn't hear any other sounds because something was in the headphone jack making my phone think it had headphones in. I could tell this by seeing "headphones" on the little volume popup when using the side buttons.