Not reading wifi

Discussion in 'Apple TV' started by Edwin Walker, Feb 17, 2016.

  1. Edwin Walker

    Edwin Walker Member
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    Hi apple friends

    I have recently relocated to another city. Before i moved my apple tv worked just fine
    But now it cant detect the wifi signal. There are no obstructions in its way. The apple tv is no more than 5 metres from the modem
    I have connected the ethernet cable to do a software update but it had latest software. I completed a reset and nothing has solved th issue

    Pls help
     
  2. Ledsteplin

    Ledsteplin Genius
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    Have you tried signing out of the wifi on the TV, then sign back in? See if that works. Let us know!
     
  3. Europa

    Europa Moderator
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    Restore the Apple TV.
     
  4. Edwin Walker

    Edwin Walker Member
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    Restore didn't help either
     
  5. Europa

    Europa Moderator
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    Try connecting it to another WiFi network (such as a friend or family member's WiFi). If that works, it's your network. If it doesn't, it's probably a hardware problem with Apple TV.
     

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