Not reading wifi

Edwin Walker

Member
Bronze
Oct 10, 2014
49
2
8
#1
Hi apple friends

I have recently relocated to another city. Before i moved my apple tv worked just fine
But now it cant detect the wifi signal. There are no obstructions in its way. The apple tv is no more than 5 metres from the modem
I have connected the ethernet cable to do a software update but it had latest software. I completed a reset and nothing has solved th issue

Pls help
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,831
988
113
65
Florence, AL
#2
Have you tried signing out of the wifi on the TV, then sign back in? See if that works. Let us know!
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,507
113
Utah
#3
Hi apple friends

I have recently relocated to another city. Before i moved my apple tv worked just fine
But now it cant detect the wifi signal. There are no obstructions in its way. The apple tv is no more than 5 metres from the modem
I have connected the ethernet cable to do a software update but it had latest software. I completed a reset and nothing has solved th issue

Pls help
Restore the Apple TV.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,507
113
Utah
#5
Restore didn't help either
Try connecting it to another WiFi network (such as a friend or family member's WiFi). If that works, it's your network. If it doesn't, it's probably a hardware problem with Apple TV.