Not Receiving SMS Or MMS Messages Only iMessages

Discussion in 'iPhone 5' started by ITS ME DAVID, Sep 24, 2012.

  1. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    as the title says I have iMessage on and SMS on but can't send or receive regular or mms messages only iMessages go through. I already reset network settings turned on ad off iMessage I even did a hard reset still nothing.
     
  2. MoneyMaker79

    MoneyMaker79 Genius
    Gold

    Dec 15, 2008
    299
    I hope this article help you out. The only issues I've had that are related to your problem is when I am not in an area that can send or receive text messages (no service). Unfortunately, it's quite early to see any discussions about issues with the iPhone 5 as far as this goes. Also, Apple does not have help online yet for the iPhone 5 issues.

    http://support.apple.com/kb/TS2755
     
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  4. parmacrafter

    parmacrafter Member
    Bronze

    Mar 10, 2012
    9
    I had same issue when I first got and activated my phone. After several frustrating hours I found out that my carrier (Sprint) had not properly activated my phone. If you haven't already, you should call your carrier and ask them to re-provision your phone.
     
  5. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    Well my other line is a 4s had since launch is having the same problem can't send or receive text or mms since i uodated to ios6 I called att they said there is something holding the messages in there system it shows messages being held up but they don't know why so they put a ticket for technical help and someone should be contacting me by the 27th this sucks but att did give me some discount incentives.
     
  6. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
  7. FFAP1234

    FFAP1234 Member
    Bronze

    Jun 12, 2010
    11
    I also had the same problem and it was solved when I removed the SIM Card from the previous phone. In other words I upgraded the iPhone 5 from the iPhone 4S, as soon as I removed the SIM Card from the 4S the problem went away.
     
  8. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    I sold my 4s the sim is sitting in my closet lol
     
  9. FFAP1234

    FFAP1234 Member
    Bronze

    Jun 12, 2010
    11
    I only explain how my situation was solve. It may help others.
     
  10. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    I appreciate the input but this problem is happening on my other line which has a 4s on ios6 also.
     
  11. FFAP1234

    FFAP1234 Member
    Bronze

    Jun 12, 2010
    11
    NP, I was very frustrated because of the same situation and magically, after I resorted my iPhone 4S from my last backup and then removed the SIM Card the problem was solved : )
     
  12. parmacrafter

    parmacrafter Member
    Bronze

    Mar 10, 2012
    9
    By default IOS 6 Turns on iMessage but turns off SMS and MMS. Have you checked the settings for messages to make sure that all 3 items are turned on?
     
  13. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
  14. FuelieNova

    FuelieNova Member
    Silver

    Aug 3, 2008
    23
    Who is your carrier? I had the exact same problem on my 4s and new 5 AFTER receiving and activating my 5. I called ATT, they had me text 151 (i think) as a test. It didn't work. They worked with me on the line for about 15 minutes and then did something on their end and everything started working.
    Tom
     
  15. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    yes I texted that number but it goes through to att but anyone else it doesn't they tried everything and right now I got off with Apple and he said he's received calls and at the moment there isn't a fix but he sent a note to the engineers.
     
  16. FuelieNova

    FuelieNova Member
    Silver

    Aug 3, 2008
    23
    Man sorry to hear that.
     
  17. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    Well att figured it out it seems that when I called last week about having no lte on Friday what a att rep told me lte was in my area they offered me a $20 discount on my messaging plan so I accepted but the att rep put it for sept 27 when he did that I guess it removed messaging then was gonna auto add on sept 27 so basically even when it shows I has messaging it wasn't enabled.
     
  18. chadmadden

    chadmadden New Member

    Oct 4, 2012
    0
    I'm in the same exact boat David. So did the messages finally come through?
     
  19. ITS ME DAVID

    ITS ME DAVID Evangelist
    Gold

    Jul 8, 2010
    113
    yes it was a mess up on att side
     
  20. nick v

    nick v New Member

    Oct 20, 2012
    0
    100% fix:
    it takes a little iPhone know how, but works 100%. When the phone comes from one carrier to another the c0m Apple mms_override.plist file isn't changed when restored from backup, even if you reset the network settings, so what you need to do is edit this file.
    in iTunes make a backup of your phone
    Download ibackupbot to edit your back up
    find the file com Apple mms_override.plist
    edit this file to look like this:
    (it won't let me put in the first two lines of code because there is a web link in them, so leave the first two lines that are in the file)

    <plist version="1.0">
    <dict>
    <key>MMS</key>
    <dict/>
    </dict>
    </plist>

    click the little disk icon to save your changes, and then quit ibackupbot
    open iTunes, and restore from your backup
    TA FREAKIN DA!
     
  21. iq201

    iq201 New Member

    Oct 21, 2012
    0
    I downloaded ibackupbot. When I tried to edit that file, the software said I have to purchase a full version of ibackupbot, which costs $35. Help me out here...
     

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