Password for Hotmail/Outlook

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bluejak

Member
Bronze
Oct 4, 2015
31
3
8
#1
I have four email clients in mail in my iPad (and three of them in mail in my iPhone). For the last month they have started saying there is trouble with mail and requiring me to input my passwords for Hotmail and/or Outlook. On some occasions this may be three or four times a day! To make it worse when I go to settings and try to enter a password sometimes I find it jumps out of the page where I re-enter the password and then I have to do a soft reset to even get the passwords back in.

What is happening, why, and can I go back to it remembering the passwords on these two? It remembers my iCloud and BT passwords ok.
 

RoofMonkey

Genius
Gold
Jun 21, 2010
8,856
2,047
113
Florida
#2
Have you tried deleting them from the mail app, then re adding them. May do the trick on the password issue.


I have four email clients in mail in my iPad (and three of them in mail in my iPhone). For the last month they have started saying there is trouble with mail and requiring me to input my passwords for Hotmail and/or Outlook. On some occasions this may be three or four times a day! To make it worse when I go to settings and try to enter a password sometimes I find it jumps out of the page where I re-enter the password and then I have to do a soft reset to even get the passwords back in.

What is happening, why, and can I go back to it remembering the passwords on these two? It remembers my iCloud and BT passwords ok.
 

iPutz

Zealot
Silver
Nov 20, 2012
941
184
43
71
US Midwest
#4
I've had the same problem twice in the last two or three years and deleting the accounts from the stock email app and manually re inputting all the info cured the problem both times.