PayPal is not supported on this device?

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JDem

Contributor
Bronze
Jan 19, 2011
263
27
28
NNJ and Central PA
#1
So update to 7.1.1 yesterday, and today I cannot buy Apps or Music in iTunes anymore. The message is as follows:

PAYMENT TYPE
PayPal is not supported on this device. To manage or change your payment method, go to the iTunes Store on your computer.
There's a billing problem with a previous purchase. Please update your payment method.

I have gone through iTunes from my Mac and reverified (over and over and over and over again) my payment methods and both my iTunes Smart Connect and my CC are up to date and valid. It gives me a positive verification and then I try again and it still won't work.

Anybody have any thoughts? Just seems weird that this happened since 7.1.1!
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
5,505
113
Utah
#2
You need to update the credit card info in iTunes on your iPhone, not your Mac. It likely just needs the security code for the credit card. You have to add that in each time you get a new device and occasionally after a restore or update.
 

JDem

Contributor
Bronze
Jan 19, 2011
263
27
28
NNJ and Central PA
#3
Hi Europa, thanks so much for such a quick reply. I've actually tried that already. That is also a place where I get the Payment Type warning up above.

I'm at a loss here. I get the same nonsense no matter how many times I reenter the info or from where.
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,791
979
113
65
Florence, AL
#4
Hi Europa, thanks so much for such a quick reply. I've actually tried that already. That is also a place where I get the Payment Type warning up above.

I'm at a loss here. I get the same nonsense no matter how many times I reenter the info or from where.
You're not alone. I'm seeing complaints about this everywhere. It's just PayPal not being recognized as far as I can tell. They'll probably fix that soon.
 

JDem

Contributor
Bronze
Jan 19, 2011
263
27
28
NNJ and Central PA
#5
You're not alone. I'm seeing complaints about this everywhere. It's just PayPal not being recognized as far as I can tell. They'll probably fix that soon.
LOL and with that, it started working all of a sudden. I just tried for about the 20th time to reverify and it worked. I googled this a little while ago and it seems that this glitch has hit right after iOS updates on a number of occasions since 2010. They all say the same thing; neither Apple nor PayPal will acknowledge there's an issue and then miraculously it starts working.