Does anyone know a solution please because i have spent hours trying to figure it out and i have had no joy. The firmware is 4.2.1 and i have tried to restore through iTunes but get an error message. I have tried to re-install firmware through iTunes again error message. I have tried a hard restart, no joy. I have tried to kick it out of recovery with tiny umbrella and still no joy. I really don't know what else to do and im stuck with a phone that i cannot work. Any help to solve this would be fantastic!