Phone won't wake up

ally fu

New Member
Dec 4, 2007
17
0
0
#1
both the buttons on my iPhone have stopped working. When the phone rings it wakes up and the touchscreen works, but once it goes back to sleep I'm unable to turn it back on.

Has this happened to anyone else?
 

trant01

New Member
Jul 14, 2007
27
0
0
#2
both the buttons on my iPhone have stopped working. When the phone rings it wakes up and the touchscreen works, but once it goes back to sleep I'm unable to turn it back on.

Has this happened to anyone else?
This actually just happened to me. I just brought it into the Apple store yesterday and walked out with a brand new one in less than 5 mins. Gotta love the Apple care!
 

ally fu

New Member
Dec 4, 2007
17
0
0
#3
I've also just noticed that when it receives a call, the screen wakes and I get the 'slide to answer' message, but it doesn't ring or vibrate.
 

Lincoln

New Member
Gold
Aug 11, 2007
6,100
4
0
#4
This happened to me a few days ago. Simply docking the iPhone fixed the problem.

- John
 

ally fu

New Member
Dec 4, 2007
17
0
0
#5
I had hoped that would work, but it's docked right now and nothings changed.
 

Lincoln

New Member
Gold
Aug 11, 2007
6,100
4
0
#6
Then go to Apple. They'll most likely be able to fix the issue in a snap, but if not, you'll just get another iPhone.

- John
 

ally fu

New Member
Dec 4, 2007
17
0
0
#7
Yeah, I'll have to do that. Only thing is that I'm working long hours at the moment and it'll be more than a week before I can get into town :(
 

Shirazik

New Member
Bronze
Jul 21, 2007
37
0
0
Irvine, CA
#8
This has happened to me like 3 times, but like someone said docking it fixed it. First time it happened I was freaking out. Although a brand new iPhone wouldn't be bad....