Photo Tab iTunes Crash

Discussion in 'iTunes' started by Akito, Sep 24, 2011.

  1. Akito

    Akito New Member

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    I apologize in advance for explaining this badly but:
    My old computer won't run iTunes any more, and my new one...when I go to sync my photos and click on the photos tab, iTunes crashes. I'm pretty sure it's because the pictures that are already synced onto my iPhone are from my old computer (they're saved to my new one, too, though) and it would probably fix if I could delete the synced photos from my phone, but I don't think there's a way to do that.

    Is there a way to fix this without restoring the iPhone (iPhone 4)
     
  2. Europa

    Europa Moderator
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    Thread moved to the proper forum.

    Try uninstalling and reinstalling iTunes.
     
  3. Akito

    Akito New Member

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    That did nothing at all.
     
  4. Europa

    Europa Moderator
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    Do you have any videos that aren't in an iphone-friendly format in the folder? Delete them as well as the iPod Photo Cache folder and then reboot.
     
  5. Akito

    Akito New Member

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    I don't understand what you're saying...
    The sync button isn't checked under the tab. There's no folders to sync. And everything on my iPhone already is iPhone friendly, I'm assuming.
     
  6. Europa

    Europa Moderator
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    Did you delete the iPod Photo Cache folder and reboot?
     
  7. Akito

    Akito New Member

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    Where is that? I see a cache folder under album artwork, but that's the only one.
     
  8. zoe_sneddon

    zoe_sneddon New Member

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    Please help! I have the same problem! Did you ever figure out why iTunes keeps crashing?
     
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