Pictures not showing in iMessages

Discussion in 'iOS 8' started by Docd, Nov 1, 2014.

  1. Docd

    Docd Contributor
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    On my daughter's 5s using iOS 8.1 when she receives a picture message all she see in the message stream is a empty bubble. To see the picture she has to tap details and scroll down to see the pic. I've looked through all settings and the look correct and done numerous reboots and shutdowns. Any help that anyone can think of will be a great help.
     
  2. Ledsteplin

    Ledsteplin Genius
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    In all those things you did on settings, was one Reset Network Settings? If not, try that and remember to enter the wifi passcode back in afterwards.


    Sent from my ancient but trustworthy iPhone 5.
     
  3. Docd

    Docd Contributor
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    That was my next step I was trying to avoid that because her collage wifi can be a pain to re-set up.
     
  4. Docd

    Docd Contributor
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    Ok tried the resetting of network settings and it still not seeing pics unless you go into details
     
  5. Ledsteplin

    Ledsteplin Genius
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    A trip to the Genius Bar, a restore, or just deal with it as is. An upgrade is another option.


    Sent from my ancient but trustworthy iPhone 5.
     
  6. Europa

    Europa Moderator
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    1. Settings > Messages > Send and Receive > Apple ID > Sign out
    2. Settings > Messages > iMessages > Off
    3. Do a hard reset and log back in.

    If that doesn't work, the next steps are to delete all messages and reset all settings.
     
  7. Docd

    Docd Contributor
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    We tried this and still not working.
     
  8. Europa

    Europa Moderator
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    The next step is to restore. Try a restore from backup first.
     
  9. Docd

    Docd Contributor
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    Did this and still didn't work. Restored as new and it started to work. She doesn't want to loose everything and start over so looking for another solution.
     
  10. Ledsteplin

    Ledsteplin Genius
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    Did she get it working? :confused:
     
  11. Docd

    Docd Contributor
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    No still only getting a text bubble can only see pic when you go into conversation's details.
     
  12. Njshoremom4gurlz

    Njshoremom4gurlz Contributor
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    I had a problem I reset all my settings


    Sent from my iPhone 6 using Tapatalk
     
  13. Docd

    Docd Contributor
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    Didn't work for me.
     
  14. Ledsteplin

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    There's still iOS 8 issues. If Apple doesn't address them in the next update, then a restore will need to be done.


    Sent from my ancient but trustworthy iPhone 5.
     

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