Please help! its been hell!

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SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#1
So I got the iP5, came home to do a restore from back up as i am upgrading from iPhone 4 to the 5.

The phone would get stuck on the last 10% or so of the restore and would jam up. So I went to Apple and they reset everything told me to try agian, i came home and same issue happened.

Now I got hte phone replaced as it was damaged and now I am trying to sync my new phone to get everything from my old phone on here but the rep at Apple told me to not do a restore because if there is a corrupt file on the old device sync it will pull it on here.

So now my question is this, how on earth can i get my iPhone 4 stuff trasnfered to my iP5? I tried with iCloud but it told me i don't have enough space so I have to use iTunes to compelte this but if I click sync wont it just save this new device as it is instead of pulling my OLD phones information?
 

theorioles33

Evangelist
Silver
Jul 21, 2007
925
136
63
USA
#2
Sorry for the bad luck. I have to do the same with my wifes iPhone 4 tonight. I was going to try the back and restore but I don't know now. Especially since hers is jailbroken. I guess I will give it a shot and if it doesn't work, just do a normal sync and we will have to set up all of her stuff from scratch.
 

jcmitchell5

Contributor
Silver
Feb 19, 2010
602
57
28
Arkansas
#3
I have had trouble and I have read a few other posts on here about them not being able to restore from back up. I just started from scratch.
 

patrickj

Genius
Gold
Sep 2, 2007
6,221
445
83
Austin, Tx
ipadinsight.com
#4
So now my question is this, how on earth can i get my iPhone 4 stuff trasnfered to my iP5? I tried with iCloud but it told me i don't have enough space so I have to use iTunes to compelte this but if I click sync wont it just save this new device as it is instead of pulling my OLD phones information?
You know you can buy additional space on iCloud right?
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#5
i don't use icloud enough to pay for more. I use iTunes whch is 1) free, 2) more reliable for me because I feel i control it better and 3) when i want music either way i go to iTunes so why pay mor for something i will use either way.
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#6
he said i can back up my old iphoen to iTunes, than turn icloud off on the phones, and connect my new iPhone to the iTunes and click sync...does that make sense? to me that means iTunes will store this new phone separate since it is a different device.
 

VOLS34

Zealot
Gold
Jun 25, 2010
1,118
79
48
#7
Did you get an error or did it freeze? I got mine to restore but somehow my notes got erased & caught hell finally getting my yahoo email to sync.
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#10
no problems at all?

anyone else try it ? I want my stuff on my iPhone!

I got my contacts and bookmarks here, assuming via icloud evne though i never lcicked back up i just put the -email in the icloud setting.
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#12
if i don't do a restore, bc my iPhone 4 was slow as crap with so many retarded stuff happening, how can i trasnfer thigns over without doing a restore?
 

jafundy

Member
Bronze
Jul 5, 2007
216
11
18
#13
Only thing I know you can do is purchase a third party software called TouchCopy which my husband just did to move info from iPhone to PC.
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#14
so i was on the phone with AC for nearly 5 hours gaain and when we were about to run safe mode i went to click the home button and somehow it finally finished doing the restore. So it being frozen on the "90%" complete bar on the phone after 30 minutes it seemed to just finish and its working. My texts are back and my pictures but none of my music or apps came. I synced my moms phone without issues to her computer but her apps didn't come either.

anyone else have this issue?

BRING STEVE JOBS BACK !
 

SweepeR

Member
Bronze
Oct 1, 2007
367
1
18
#17
I am on a mAC thats the embrassing part. I did some research and lots of people online had issues wiht their macbook but it worked on their PC i was abotu to give that a try if all else failed.

i cna go and re/dl from appsorte but its about 7gigs worth and i wont have my current "state/'level" on the game anymore i have to start over. This is pathetic of Apple.

In 7 years of using their crap I have never experienced such BULL crap in my life. I fucking hate this new way of Apple crap post jobs.
 

Zanthe

#apple
Gold
Aug 9, 2007
2,630
314
83
#18
Sorry you're having so much trouble SweepeR.

Once it's sorted out I hope you're going to be happy with the new device. I think you will.