Problem downloading updated software

Discussion in 'iPhone 6' started by yoyoma02, Feb 22, 2017.

  1. yoyoma02

    yoyoma02 New Member

    Sep 24, 2008
    Likes Received:
    I am trying to download iOS 10.2 to fix some bugs in my apps via iTunes but I keep getting this error. It downloads for about a minute or two and then this error pops up:

    "there was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (9006). Make sure your networking setting are correct and your network connection is active, or try again later.

    My Internet is working fine and I've been trying to fix this for a week. What can I do?
  2. Ledsteplin

    Ledsteplin Genius

    Oct 29, 2013
    Likes Received:
    Did you reboot your wifi modem/router? Did you Reset Network Settings?
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
  3. vongolashu

    vongolashu New Member

    Mar 2, 2017
    Likes Received:
    Just make sure no VPN, firewall or private network. I have seen most similar error appear with regulated networks or networks constantly having timeouts (use ping to make sure network is stable)

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