Problem downloading updated software

Discussion in 'iPhone 6' started by yoyoma02, Feb 22, 2017.

  1. yoyoma02

    yoyoma02 New Member

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    I am trying to download iOS 10.2 to fix some bugs in my apps via iTunes but I keep getting this error. It downloads for about a minute or two and then this error pops up:

    "there was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (9006). Make sure your networking setting are correct and your network connection is active, or try again later.

    My Internet is working fine and I've been trying to fix this for a week. What can I do?
     
  2. Ledsteplin

    Ledsteplin Genius
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    Did you reboot your wifi modem/router? Did you Reset Network Settings?
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
     
  3. vongolashu

    vongolashu New Member

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    Just make sure no VPN, firewall or private network. I have seen most similar error appear with regulated networks or networks constantly having timeouts (use ping to make sure network is stable)
     
  4. Lancetper

    Lancetper New Member

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    Every time I download some phone software, will display a page fault. i don't know what should i do ?
     

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