Problem downloading updated software

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yoyoma02

New Member
Sep 24, 2008
8
0
1
#1
I am trying to download iOS 10.2 to fix some bugs in my apps via iTunes but I keep getting this error. It downloads for about a minute or two and then this error pops up:

"there was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (9006). Make sure your networking setting are correct and your network connection is active, or try again later.

My Internet is working fine and I've been trying to fix this for a week. What can I do?
 

Ledsteplin

Genius
Gold
Oct 29, 2013
4,791
979
113
65
Florence, AL
#2
Did you reboot your wifi modem/router? Did you Reset Network Settings?
Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
 

vongolashu

New Member
Mar 2, 2017
13
0
1
#3
Just make sure no VPN, firewall or private network. I have seen most similar error appear with regulated networks or networks constantly having timeouts (use ping to make sure network is stable)