Problem renting movies on Apple TV

Discussion in 'Apple TV' started by GSA190, Dec 27, 2011.

  1. GSA190

    GSA190 Member
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    I received an Apple TV for Christmas. It's running on 4.4.4 software. When I rent a movie it prompts me to enter the security code on the back of my credit card. After entering the code, for a brief second, I see "Connecting to iTunes". It then sends me right back to the preview page for the movie. Nothing under rentals, nothing on my iTunes or anything. Solutions?
     
  2. Mommy

    Mommy Zealot
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    Did you try and unplug it for 30 seconds, then turn it back on? Apple tells me to do that if something goes wrong... Good luck!


    Sent from my iPad2 using iCafe app
     
  3. GSA190

    GSA190 Member
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    I tried that. The customer service rep said that he tried every possible way to fix it.
     
  4. Mommy

    Mommy Zealot
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    oh ok. Sorry, I'm sure someone in here knows something to help you.
     
  5. GSA190

    GSA190 Member
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    The problem fixed itself.
     

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