Problem: Trash in Hotmail in Mail App shows there is a message when there is none

Feb 20, 2012
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Rochester, NY
#1
Basically, in my Mail app when I go into Hotmail under 'Accounts' and look at Trash, it indicates that there is a message in that folder with the tell-tale gray pill-looking icon with the number "1" in it. Yet when I touch 'Trash' it opens the Trash list and there is nothing there.

I suspect this may have happened as a consequence of Hotmail going from using 'Trash' to 'Deleted', but I am assuming this happened at some point after I got the phone. I don't recall exactly when this issue came up but that's a theory I have. I know this seems like no big deal and maybe I am being a wee bit OCD-ish here, but I find this just plain annoying. In addition, it may indicate a bigger problem in some way with the indexing for the emails but have found no evidence that that is an issue. Anyway, anyone have suggestions/have the same issue?

Thanks.
 

lynellej1

New Member
Feb 29, 2012
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#3
my yahoo app on my droid did that a lot too and thats a whole other game..... my iPhone hasn't had the problem yet but i figure thats what ill do once i have it happen to me (fingers crossed it wont)
 

moomin

New Member
Feb 9, 2013
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#5
Hi all, I had exactly the same problem and was up to 21 invisible messages in my Trash which was driving me crazy! I turned my mail off as suggested above and restarted my phone and they disappeared! Thank you very much for the tip :)