Problem: Trash in Hotmail in Mail App shows there is a message when there is none

Feb 20, 2012
2
1
1
Rochester, NY
#1
Basically, in my Mail app when I go into Hotmail under 'Accounts' and look at Trash, it indicates that there is a message in that folder with the tell-tale gray pill-looking icon with the number "1" in it. Yet when I touch 'Trash' it opens the Trash list and there is nothing there.

I suspect this may have happened as a consequence of Hotmail going from using 'Trash' to 'Deleted', but I am assuming this happened at some point after I got the phone. I don't recall exactly when this issue came up but that's a theory I have. I know this seems like no big deal and maybe I am being a wee bit OCD-ish here, but I find this just plain annoying. In addition, it may indicate a bigger problem in some way with the indexing for the emails but have found no evidence that that is an issue. Anyway, anyone have suggestions/have the same issue?

Thanks.
 
Feb 20, 2012
2
1
1
Rochester, NY
#2
I finally decided to just remove the account from my phone and then re-add it. That seems to have cleared up the issue but hasn't answered the questions of how and why.
 

lynellej1

New Member
Feb 29, 2012
1
0
1
#3
my yahoo app on my droid did that a lot too and thats a whole other game..... my iPhone hasn't had the problem yet but i figure thats what ill do once i have it happen to me (fingers crossed it wont)
 

ivantwilliams

Evangelist
Gold
Jul 14, 2009
1,546
218
63
#4
...next time, simply turn JUST email off (Settings \ Mail, Calendar Contacts), and wait a few seconds, and then turn it on again :)
 

moomin

New Member
Feb 9, 2013
1
0
1
#5
Hi all, I had exactly the same problem and was up to 21 invisible messages in my Trash which was driving me crazy! I turned my mail off as suggested above and restarted my phone and they disappeared! Thank you very much for the tip :)
 

Dave44

New Member
Jun 14, 2013
1
0
1
#6
...next time, simply turn JUST email off (Settings \ Mail, Calendar Contacts), and wait a few seconds, and then turn it on again :)
Thank you SO much! Thought someone had hacked my account. Very grateful. Some cleaver people out there. :)
Dave44