Problem: Trash in Hotmail in Mail App shows there is a message when there is none

Discussion in 'iPhone Apps and Games' started by HappyMrIPhoneDude, Feb 20, 2012.

  1. HappyMrIPhoneDude

    HappyMrIPhoneDude New Member

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    Basically, in my Mail app when I go into Hotmail under 'Accounts' and look at Trash, it indicates that there is a message in that folder with the tell-tale gray pill-looking icon with the number "1" in it. Yet when I touch 'Trash' it opens the Trash list and there is nothing there.

    I suspect this may have happened as a consequence of Hotmail going from using 'Trash' to 'Deleted', but I am assuming this happened at some point after I got the phone. I don't recall exactly when this issue came up but that's a theory I have. I know this seems like no big deal and maybe I am being a wee bit OCD-ish here, but I find this just plain annoying. In addition, it may indicate a bigger problem in some way with the indexing for the emails but have found no evidence that that is an issue. Anyway, anyone have suggestions/have the same issue?

    Thanks.
     
  2. HappyMrIPhoneDude

    HappyMrIPhoneDude New Member

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    I finally decided to just remove the account from my phone and then re-add it. That seems to have cleared up the issue but hasn't answered the questions of how and why.
     
  3. lynellej1

    lynellej1 New Member

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    my yahoo app on my droid did that a lot too and thats a whole other game..... my iPhone hasn't had the problem yet but i figure thats what ill do once i have it happen to me (fingers crossed it wont)
     
  4. ivantwilliams

    ivantwilliams Evangelist
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    ...next time, simply turn JUST email off (Settings \ Mail, Calendar Contacts), and wait a few seconds, and then turn it on again :)
     
  5. moomin

    moomin New Member

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    Hi all, I had exactly the same problem and was up to 21 invisible messages in my Trash which was driving me crazy! I turned my mail off as suggested above and restarted my phone and they disappeared! Thank you very much for the tip :)
     
  6. Dave44

    Dave44 New Member

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    Thank you SO much! Thought someone had hacked my account. Very grateful. Some cleaver people out there. :)
    Dave44
     
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