Problems: Buttons not so solid / e-mail

trnsilver

Zealot
Gold
Feb 2, 2008
1,124
6
38
Florida
#1
Having two problems, one physical and one otherwise.

Physically, the sleep button on top is very loose - it rattles when you move the phone even gently back-and-forth. I've never had this issue with any of my previous iPhones. Have any of you (either with this 5S or others)?

Is it worth trying to exchange/fix?

In the same respect, my main button, when pressing the upper portion of it, makes a much louder clicking sound than the previous model. I figured it has something to do with the Touch ID extra thing but the rest of it is as solid as ever.

These are picky little things, but I am curious.
 
Last edited:

trnsilver

Zealot
Gold
Feb 2, 2008
1,124
6
38
Florida
#2
Edited this post. Finally figured out the e-mail issue. It was the two-factor authentication causing a problem.

Still curious about the silent button and what I should do.
 

leehookem21

Member
Bronze
Mar 5, 2009
93
0
6
#3
Mine is solid. I would definitely take it back if it is loose.
 

dallasjetfan

Contributor
Bronze
Oct 15, 2011
292
38
28
#4
If I vigorously shake my phone I can hear the button rattle. Not sure why anyone would need to shake their phone though.
 

trnsilver

Zealot
Gold
Feb 2, 2008
1,124
6
38
Florida
#5
Very gently if I move it, I hear it. Very strange. I guess I will lee.