Problems with Orange Livebox & O2 iPhone WiFi connection


New Member
Oct 16, 2008
Good evening to you all.

I purchased myself an iPhone towards the end of October last year. Once home & unwrapped , I went about setting up the wireless connection with my Orange Livebox broadband connection. The phone found the connection with no problems & once I input the pass code & pressed the correct button on the livebox for pairing , it connected with no problems.

This has been fine with no WiFi connection problems..........up until yesterday morning. I noticed that when I walked into the house , it was staying in 3G mode. I went into my settings on the phone/WiFi connection & the Livebox was there as normal. I touched to select & after about 5 seconds it informed me that it was unable to join Livebox - 2068 Network. Now I just put this down to gremlins , however after trying throughout the evening , it still wouldn't pair.

I have come home this evening & once through the door , noticed that it still wont pair via WiFi. I contacted O2 & got put through to their iPhone helpdesk. I explained the problem & she asked me to reset the settings. This then rebooted the phone & then restarted. Once started , it then recognized the Livebox , however once I put the pass code in again & put it in pair mode , it just comes back with the Unable to connect to Livebox-2068 Network.

Now I just have a feeling that once I start phoning 02 & Orange , each will deny it's their problem & I can see me going round it circles going slowly mad.

Does anyone know what the problem could be , & at whos end it lies. Remember , when I go into my phone settings it says next to WiFi " Not Connected " When Ithen touch this it takes me to the screen where it says Choose a Network. Underneath this it says LiveBox - 2068 (so it's recognising the connection somewhere) When I then touch the Livebox connection , after about 5 seconds it says " Unable to connect to Livebox 2068 Network "

I also have a laptop connected via this connection & it appears to be working fine , my Nokia N95 also recognizes this connection.

Any help greatly appreciated.

PS. On iPhone s/ware 2.2

Regards James


Oct 4, 2007
Mean Streets of LA.
I had the same problem with my first iPhone. Just didn't want to connect to my home WiFi (first time was fine). I replaced the phone (different reason) and the second phone is completely different. Connects to my home WiFi no problems at all.

You could have a dodgy phone. Do you guys have Genius Bars there in Blighty?

When I was in the UK this xmas time, I managed to connect to both my brother's WiFi's. One has the Sky broadband, and the other has BT broadband.