Purchased apps says I have none

Discussion in 'iOS 9' started by hot_mamma311, Nov 12, 2015.

  1. hot_mamma311

    hot_mamma311 Member
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    Anyone else having this issue? When I go to app store and click on purchased it's blank and says I have no purchases. I've had iPhone since the original one and before I got the 6s they were there.
    I even got a new 6s last night and same problem.
    When I click view my apple ID I just get stuck in a loop of entering my password over and over and over and nothing happens.
    I reset my password to see if that fixes it and nothing. This is really making me crazy lol.
    When I go to iTunes from my computer they are all there and also when I check my iPad.
    Any suggestions?
     
  2. Ledsteplin

    Ledsteplin Genius
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    Have you tried a hard reset?
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
     
  3. MrMike6by9

    MrMike6by9 Evangelist
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    Check to make certain The Store ID is correct. I've purchased apps under 3; my gmail account and 2 from Apple. You'll likely see both Apples, for example, but a non-Apple ID might require signing in under that one.
    YMMV
     

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