Question on updating

BigCiX

Zealot
Gold
Jul 11, 2008
1,445
5
38
Bakersfield, CA
#1
I want to update my wife's iPhone 5 but when I plug it in it states that the iPhone was synced to another computer (which is was but the hard drive failed). If I click on erase and sync will it backup her photo, music , etc first or will she lose everything?
 
Dec 10, 2009
2,589
1,337
113
52
Clarksburg, WV
#2
Does she have iCloud backup enabled on the 5?
If so, it's safe to erase all when hooked up to the computer. Can always backup from last iCloud sync...
 

iBanana

Member
Silver
Jan 15, 2010
713
4
18
United States
#4
I would highly suggest enabling iCloud in this case.

Your other option is to update via OTA, but I would still get that phone synced with a new computer.