You really should have taken it to Apple by now. It's been at least three months since you mentioned this problem. It's obvious that there is probably nothing anyone here can do to help, so take it in and be done with it. Why torture yourself with those problems? ;-)I still am experiencing the random mute/unmute bell. Help! I'm going nuts
I would image so. It's not any fault of yours, is it? If not, it should be covered with no deductible and doesn't count against your quota of self-mishaps. If so, then there is a USD$49 deductible. (I just found out about this in another thread)I was hoping I could fix it. If I take it in I'll prob get a refurb. Can I get it replaced/fixed without wasting one of my two $50 replacements from AppleCare +?
Oh ok sorry I misread your post, that's what I thought, thanks. Will I get a refurb if they replace it under factory warranty?iDevice replacement for hardware/software warranty issues are @ no charge.
Incidental damage (water exposure and damage due to drop) are @ the 49 dollar price for up to 2 claims.
Refurbs have a different serial number format. When I had a 3G, I was given two replacements and at the time, there was a thread about refurbished serial numbers. I believe refurbs started with a 5 or something–I don't recall off-hand.No way to tell, really.
You may be able to ask the Genius.
From what I understand, all replacements come in a black box with no accessories. If they are refurbs or new, only Apple knows and I bet they are not telling.
I have no problems with a refurb. By in large, that term has a negative connotation. probably due to folks experience with refurbs from other manufacturers.
Apple refurbs, from what I understand, are top notch.
Internal components are thouroughly gone through, probably better than production line iPhones.
Anything you touch or see, all the external parts, are new.