Recipient not receiving text, message says 'download info'

Discussion in 'iPhone 4S' started by 3wood, Sep 14, 2013.

  1. 3wood

    3wood New Member

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    When sending text messages to people some times they do not receive the text but get a message saying download info.this does not happen all the time
     
  2. MoneyMaker79

    MoneyMaker79 Genius
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    Welcome to the forum.

    Are you sending a message text or a video/picture text message?


    Sent using iCafe app
     
  3. 3wood

    3wood New Member

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    This happens when sending messages
     
  4. 3wood

    3wood New Member

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    This only happens when sending messages on SMS on I phone to iPhone all works fine
     
  5. MoneyMaker79

    MoneyMaker79 Genius
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  6. 3wood

    3wood New Member

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    Thanks for your help
     
  7. MoneyMaker79

    MoneyMaker79 Genius
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    Not a problem. Sorry if I was not a lot of help. Maybe someone else can provide more information if what I found was not enough. I have never heard of this "download info" instead of the text.
     
  8. Europa

    Europa Moderator
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    1. Are they able to receive texted pictures from other people or just not from you?
    2. Are you able to text pictures to any non-iphone phones without this happening?
    3. Which carrier do you use?
    4. Is your iPhone unlocked?
    5. What happens when they select download information?
     
  9. MoneyMaker79

    MoneyMaker79 Genius
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    They say this only happens when sending SMS text messages. iPhone to iPhone there aren't any issues.

    Very strange.


    Sent using iCafe app
     
  10. Europa

    Europa Moderator
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    I just want to make sure it's consistently happening with all non-iphones he's texting. It's actually a common problem. We have to rule out that it's a problem with one of his contacts.
     
    #10 Europa, Sep 15, 2013
    Last edited: Sep 15, 2013
  11. Napoleon PhoneApart

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    I have this happen quite often with my HTC One. I don't know if it's a carrier issue or not.
     
  12. ITS ME DAVID

    ITS ME DAVID Evangelist
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    That's a Android problem tell the recipient to restart there phone and it will re download the pik
     
  13. 3wood

    3wood New Member

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  14. 3wood

    3wood New Member

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    After contacting tech services at my provider they instructed me to turn off MMS service on the i phone and that seams to have done the trick. Texting the 2 contacts that were a problem seem to be working now. Again thanks to all who took the time trying to help
     

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