"Remote" app question, can't get it working

hydro94530

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Jul 3, 2007
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#1
Hi all. So I installed it and transfered it over to iTunes, but then what? Where in iTunes do I enter the passcode? Sorry if this is a stupid question but I can't seem to get it working. Tried double clicking on the Remote icon in iTunes, and nothing. Thanks in advance
 

dturner

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Dec 15, 2007
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Louisville, Ky.
#2
First thing is that you need the new firmware update before it will work. This is probably the problem. Update isn't out yet.
 

hydro94530

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Jul 3, 2007
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#3
First thing is that you need the new firmware update before it will work. This is probably the problem. Update isn't out yet.
Do you mean software 2.0 and iTunes 7.7? I have both of those. Is there another update of some type?
 

paa79594

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Jul 23, 2007
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www.theplasticguys.com
#5
Go into the settings and select a library. Then itll give you a passcode that you need to type into iTunes, and it will connect. it was really simple.
 

ColsTiger

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Mar 8, 2007
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Columbus, GA
#6
Hi all. So I installed it and transfered it over to iTunes, but then what? Where in iTunes do I enter the passcode? Sorry if this is a stupid question but I can't seem to get it working. Tried double clicking on the Remote icon in iTunes, and nothing. Thanks in advance
Install the app on your phone.

Start up iTunes on your computer.

Opon the remote app on your iPhone. iPhone remote will find your iTunes library on your computer. It will then display a four digit key.

On your computer iTunes will display a page to enter the four digit key from your phone.

You're done.
 

LAPTOP GAMER

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Mar 30, 2008
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#7
Will there be an update for the i pod touch as well, and when will that be out?
 

LAPTOP GAMER

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Mar 30, 2008
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#9
OK I can't wait, I wonder if it will be released at midnight.
 

kingofthechi

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Oct 15, 2007
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#10
i have trouble with this too. Try Syncing the phone when the app is installed then where it says devices on iTunes your phone should be there as normal and the Remote app will be there as well then you click on it and that's where you put your passcode.


But my problem is that it won't connet to my library it did it once but now is says it can't be found. Anyone know how to solve that?
 

andrewb

New Member
Jul 10, 2008
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#13
But my problem is that it won't connet to my library it did it once but now is says it can't be found. Anyone know how to solve that?
I am having the same trouble. The remote app can not find my iTunes library, but successfuly completes the pair-up.

But, I have an older PPC iMac G4. After updating iTunes, I can control that one with the remote app. So, there seems to be some problem controling my primary computer (a first Gen MacBook Pro running Leopard).

Interesting.
 
Jul 10, 2008
1
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#15
Install the app on your phone.

Start up iTunes on your computer.

Opon the remote app on your iPhone. iPhone remote will find your iTunes library on your computer. It will then display a four digit key.

On your computer iTunes will display a page to enter the four digit key from your phone.

You're done.


you might also have to allow access via your firewall...i had to go into my MAC firewall settings and allow remote access specifically for iTunes.
 

eureka

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Jun 19, 2007
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#16
I am having the same trouble. The remote app can not find my iTunes library, but successfuly completes the pair-up.

But, I have an older PPC iMac G4. After updating iTunes, I can control that one with the remote app. So, there seems to be some problem controling my primary computer (a first Gen MacBook Pro running Leopard).

Interesting.
hey i did a hard reboot on the phone and did the whole process over again, it eventually worked out. u two might wanna try that
 

eureka

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Jun 19, 2007
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#17
you might also have to allow access via your firewall...i had to go into my MAC firewall settings and allow remote access specifically for iTunes.

where is that option located?
 

andrewb

New Member
Jul 10, 2008
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#18
you might also have to allow access via your firewall...i had to go into my MAC firewall settings and allow remote access specifically for iTunes.
You hit the nail on the head. This was my issue. My security control panel (firewall) was set to 'Only Allow Essential Services'. I changed this to 'Allow all incoming connections.' This fixed the problem. But, not satisfied with my firewall being open, I tried going back to 'Only Allow Essential Services' and adding iTunes to the allow incoming connections list, but this did not work. I then tried 'Set access for specific services and applications' and this seemed to work as well. Clearly I need to study up on Leopard firewall settings.
 

faseone

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Oct 2, 2007
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#19
in iTunes goto edit>preferences>sharing tab>
and check share your music on your network....
screw the firewall stuff no one should be on your network but you.

thats what worked for me i had the same prob after first run with the app... then wouldn't see my library... this fixed it
 

andrewb

New Member
Jul 10, 2008
3
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#20
in iTunes goto edit>preferences>sharing tab>
and check share your music on your network....
screw the firewall stuff no one should be on your network but you.

thats what worked for me i had the same prob after first run with the app... then wouldn't see my library... this fixed it
Actually, the firewall preferences can prevent iTunes sharing from working as I demonstrated. If after you have shared your music through iTunes preferences, you still have problems, check your firewall settings. I believe the default firewall settings will not cause you problems.