Replacement

subguy812

New Member
Sep 26, 2007
10
0
0
#1
I had to send my 3g back to Apple for replacement for an overheating issue, i have no other case on the phone, anyone who has had replacement was it new or refurbed? Externally the phone doesn't have a blemish it just has this overheating problem. I really don't want them to send me a refurb that could be scratched up. Does anyone know?
 
Jul 16, 2008
1,592
1
38
Colorado
#2
You'll get a refurb phone but don't worry it will look brand new.
 

BigCiX

Zealot
Gold
Jul 11, 2008
1,445
5
38
Bakersfield, CA
#3
i remember when i sent off my ipod 30gig. i received one back that look brand spakin new
 

24trepid

Member
Silver
Jan 13, 2008
502
0
16
Florida
#4
Just sent mine back to Apple too.
Power button was broke, the day I bought it......:(
 
Jul 16, 2008
1,592
1
38
Colorado
#5
Hearing about everyone having to send their phones in for repair makes me all the more grateful to have a surplus of Apple stores in my back yard. Honestly, I would have to deal with being without it for so long, but I wouldn't like it at all.
 
Jul 14, 2008
261
1
18
#6
I got mine exchanged only to see if the 3G service would improve im my home. The new one has a serial number that begins with 5K8 which from the previous years iPhones indicates it is a refurb. It looked brand new to me if it was a refurb.

They has to order it in since the store had no phones this past week.
 

JSchu22

New Member
Jul 3, 2007
27
0
0
#7
Hearing about everyone having to send their phones in for repair makes me all the more grateful to have a surplus of Apple stores in my back yard. Honestly, I would have to deal with being without it for so long, but I wouldn't like it at all.
Yeah except you still have to get an appointment at the Genius Bar. There currently is a 2 day waiting list for iPhone customers at my local store. Sucks.
 

subguy812

New Member
Sep 26, 2007
10
0
0
#8
I have played the genius game with my first iPhone....I could of gone to the store but the last time i visited a genius they made me stand there for 1 hour and try to recreate the issues I was having and of course all was working fine in that hour, so i drove 45 minutes to go home with the same phone. This overheating thing is intermittent and I didn't want to camp out to try to make it overheat. A message appeared and said temperature with a yellow triangle and exclamation mark and said it wouldn't turn on until it cooled down. Today was the third time..I was only talking on it, I was outside talking but geesh I don't care how hot it is outside you should still be able to talk. So I called and they ask if i wanted an appointment...I ask for an alternative. I figured they would send me a refurb, wwhich is fine as long as it looks and acts new.
 
Jul 16, 2008
1,592
1
38
Colorado
#9
I have played the genius game with my first iPhone....I could of gone to the store but the last time i visited a genius they made me stand there for 1 hour and try to recreate the issues I was having and of course all was working fine in that hour, so i drove 45 minutes to go home with the same phone. This overheating thing is intermittent and I didn't want to camp out to try to make it overheat. A message appeared and said temperature with a yellow triangle and exclamation mark and said it wouldn't turn on until it cooled down. Today was the third time..I was only talking on it, I was outside talking but geesh I don't care how hot it is outside you should still be able to talk. So I called and they ask if i wanted an appointment...I ask for an alternative. I figured they would send me a refurb, wwhich is fine as long as it looks and acts new.
It will definitely look brand new. As for acting, it's a coin toss with this new product. I got a replacement at one of my local Apple Stores and although it does not have the same issue for which I returned the original one, it does have other issues. So, mine looks brand new but doesn't necessarily "act" new.
 

subguy812

New Member
Sep 26, 2007
10
0
0
#10
Yes you are correct regarding the "acting" new part. I had to have the v1 replaced 3 times.
 

metapin

New Member
Aug 11, 2008
10
0
0
#11
cool. does it mean that any ipod can be replaced?