Can someone explain to me why when I call my office phone to retrieve my voice mail messages, the ID and password works fine when using the iPhone earpiece, but will not work when using my Apple Bluetooth device nor does it go through when listening through the iPhone speaker phone. I’m aware that pauses need to be inserted before the ID and Password and they have been, thereforee allowing it to work through the regular earpiece, but not the Bluetooth nor the speaker phone. Please help because I can’t figure this out. Thanks in advance. Cheers !