Sending my iPhone back to Apple

bmw330ci

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Sep 22, 2007
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#1
I just got off the phone with an Apple rep and I'm now in the process of sending my phone back to Apple due to excessive heat while browsing with EDGE and WiFi.

The phone get so hot is makes my hands sweat.

Anyway, how long does it typically take to get the phone back after they repair it? Is it more likely I'll get a refurb than them actually repairing my phone?
 

iamtko

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Sep 18, 2007
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#2
I just got off the phone with an Apple rep and I'm now in the process of sending my phone back to Apple due to excessive heat while browsing with EDGE and WiFi.

The phone get so hot is makes my hands sweat.

Anyway, how long does it typically take to get the phone back after they repair it? Is it more likely I'll get a refurb than them actually repairing my phone?
i'm not exactly sure on how long it takes for you to get it back through the mail, but i would suggest maybe taking it to an Apple store. when i took mine in i got it the same day, and it was brand new.
 

bmw330ci

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Sep 22, 2007
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#3
The Apple store won't be able to replace my phone because it's a 4GB and they don't have them.
 

gcvt

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Jun 21, 2007
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#4
I've heard of people sending in or returning 4GB phones and getting 8GB phones back since the 4GB phones are no longer being produced. Maybe you'll get lucky :)
 

iamtko

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#5
I've heard of people sending in or returning 4GB phones and getting 8GB phones back since the 4GB phones are no longer being produced. Maybe you'll get lucky :)
if that's true, i would DEFINITELY go to the store.

and i was just thinking, would Apple even have any refurbbed 4gigs left? i thought they sold them all...
 

bmw330ci

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Sep 22, 2007
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#6
Well I guess it all comes down to if they'll actually open up my phone and repair it or just send me a refurb. I hope they just send me a refurb. :)
 

Indy

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Jul 29, 2007
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#7
I've heard of people sending in or returning 4GB phones and getting 8GB phones back since the 4GB phones are no longer being produced. Maybe you'll get lucky :)
I bet he gets a 8gb! I've heard the same thing!

I've also heard this works with ipods also...;)
 

spscoral

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Jul 3, 2007
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#8
I also have a 4gb I'm sending in. Would be nice to get a 8 in return, don't see it happening though.
 

bmw330ci

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Sep 22, 2007
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#9
well we will see what happens. I should get the box sometime today so I can send my phone back. Let's hope I'm lucky enough to at least get a refurb.

On a related note, my contacts will sync from my computer if I get a new phone right?
 

KTran

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Sep 12, 2007
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#10
my phone overheats time to time...
do i qualify for a replacement?
 

bmw330ci

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Sep 22, 2007
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#12
So I had a pick up scheduled for 6pm-7pm tonight. I get home at about 6 but I never thought they would be there on the hour. So I leave from school at about 5pm (I do yearbook) and I race home at literally 100mph at some point to get there in time.

I pull up my private drive and the Fedex truck passes me leaving! :mad:

I have a pick up scheduled at about 10am tmm morning now.
 

thesaint

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Jul 9, 2007
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#13
After Apple receives it, you will get back your iPhone in 2-3 days. I had the same heating issue and they sent me a new/refurbished one.
 

ACIDMX

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Sep 27, 2007
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#14
Now tell me this..


Is it possible to send in a messed up hacked phone for repair?

Even if i have to pay
 

bmw330ci

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Sep 22, 2007
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#16
Now tell me this..


Is it possible to send in a messed up hacked phone for repair?

Even if i have to pay
Yes, but you will have to pay.

By hacking your iPhone you have voided your warranty. After I calculated the risk, "hacking" my iPhone did not make sense.