Shipping info! Help

Discussion in 'iPhone 5' started by RyansTitan05, Sep 14, 2012.

  1. RyansTitan05

    RyansTitan05 Contributor
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    Guys, I have called Apple a million times! I have called AT&T a million times! I am having no luck in changing my shipping into! The info they have is the house I sold three weeks ago!

    I need to change it to my new house and I'm having zero luck! Can anyone give me advice on how to fix this? Thanks!
     
  2. imutter

    imutter Genius
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    I have to say you did not change your address knowing you are going to the per order day ?
    Shame on you! Look back most of the threads here advice you to check billling and shipping address a day or more before you get up at 3am
    You will have to go through who you ordered and try their website first
    If no luck at all once it ships try to get with the carrier
     
  3. RyansTitan05

    RyansTitan05 Contributor
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    This is my first pre order! I always waited in the line at Apple! I'm trying my hardest to get through!
     
  4. Europa

    Europa Moderator
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    My address was incorrect as well. I kept getting the recording that said they weren't accepting any calls due to high call volume. It might be coincidental, but a couple hours ago I finally got through to a live person and was able to successfuly change my shipping address when I did this:
    Call Apple Store Customer Service at 1-800-676-2775 and say "Manager" each time it asks you a question.
     
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  5. imutter

    imutter Genius
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    OK You get a pass LOL by the way is it going to your dads house ?
    I think you said you order at his line ? Did you or he pay ?
     
  6. RyansTitan05

    RyansTitan05 Contributor
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    It's my plan, I get a 24% discount cause of work! So he is on my plan! I'm using his upgrade! I paid for it this morning
     
  7. RyansTitan05

    RyansTitan05 Contributor
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    Thanks I will try that!
     
  8. imutter

    imutter Genius
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    OK well good luck let us know how ya fixed it !
     
  9. RyansTitan05

    RyansTitan05 Contributor
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    Europa thank you so so so much! I did just what you said and boom! Fixed in under 15 minutes! Thank you both so o much for yalls help! I appreciate it!
     
  10. imutter

    imutter Genius
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    RyansTitan05 so are ya going to stick around for tracking the shipment and "Yeah FEDEX was just at my door!"?
     
  11. RyansTitan05

    RyansTitan05 Contributor
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    Lol well I work during the days! So I'll be at work! Having the phone shipped to my brothers work where he can receive it! Just happy I know the phone will be in the right hands and not the wrong hands at the wrong house! Lol
     
  12. Kensta

    Kensta Member
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    I was able to change it at Apple.com/orderstatus.
     
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