Shuts down, doesn't want to restart

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bams50

Contributor
Bronze
Nov 23, 2007
272
32
28
#1
Wife's 6 is almost 3 years old, has always worked fine. But now twice in the last month, it has gone black and not wanted to restart. After fiddling with it for a while, eventually it powers back up, and seems to work fine. Not sure how we get it to turn on, I think holding the two buttons simultaneously is what does it. Both times it has done it with at least 75% battery. When it comes back on nothing is ever lost. Any idea what would cause this?
 

Zanthe

#apple
Gold
Aug 9, 2007
2,630
314
83
#4
My battery was doing the same thing on my 3 year old 6.

I brought it to the Ap;le Store to buy a new battery. What did they do? Instead of putting in a new battery they just gave me a new phone for the price of the battery. What a difference.