SIM card not supported on my new iPhone 4, but I have signal on the connect to iTunes screen?

Ines G

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Aug 2, 2011
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#1
I got a new iPhone 4 last night from Vodafone, and they told us it was unlocked. I have a new micro sim card from 3g, but when I try to activate it on iTunes,it says that the sim card appears not to be supported. There may be a chance that I have to wait 24 hours for the sim card to properly activate, but what if this is not the case? What do I do? When I am on the "Connect to iTunes" and "Slide for emergency" Screen, I have signal in the top right corner, so I'm guessing the sim card does work and has not been activated?

 
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iNinja

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Aug 8, 2008
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#2
You got a new sim from 3g? 3g isn't an operator. Its a service operators offer. Do you have a Vodafone 3G microSim?

If thats the case, go and speak with the Vodafone shop. o2 activate sims instantly.
 

iNinja

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Aug 8, 2008
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#3
Also, the signal on an iPhone is in the top left corner, not right. The top right corner is battery.
 

Ines G

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Aug 2, 2011
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#4
I was half asleep when I wrote that lol xD Yes, top left and I meant 3, not 3G.
 

iNinja

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#5
Ok, well if it says you have signal then the SIM will be authorized. I doubt the phone is unlocked properly. To unlock an iPhone for the 1st time you have to insert a SIM card from the original provider, in my case o2. Then plug your phone inot iTunes and you get the unlocked message. You can then swap to your 3 sim!
 

Ines G

New Member
Aug 2, 2011
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#6
Ok, thanks :) I'll wait until the 24 hours are up, and if that doesn't work then I'll get the vodafone sim