SMS across both my idevices

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Rootntootn

Member
Bronze
Sep 11, 2011
46
6
8
#1
Hi, I'm a doctor and use my iPhone5 and Ipad3 (both with latest ios6 versions) on call to receive SMS messages instead of pages.

Both are registered under the same Apple ID, of course. I especially want that both receive each SMS I get because I chart responses using OpenOffice on my Ipad (Zagg case with included bluetooth keyboard--my mobile office). Under Setup/Messages I have my personal phone number at the top on both devices as the place both to receive and originate messages.

Problem is, I get messages fine on my iPhone, but they don't come to my ipad always. The only way to get the messages consistently on the ipad is to resend them to myself from the iPhone. Then a copy shows up on both devices.

Any guidance on why this is or how I could fix it that both receive all SMS to my phone number?

Thanks!




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Ohmster

Member
Silver
Jan 26, 2008
533
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18
SoCal
#2
I've had a similar issue with iMessages across three devices (MBPr, iPad Mini, iP5). Only thing that has worked for me is turning off iMessages on the trailing device and then 'rebuilding' the account by re-enabling it. Right now, all three are behaving. Good luck.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#4
If it's sent as an iMessage from an Apple device to your email, it will go to your iPhone and your iPad. If it's sent to your phone number as an SMS from a non-Apple device, it will only go to your phone. If it's sent to your phone number as an iMessage from an Apple device, it will only go to your phone.
 

Ohmster

Member
Silver
Jan 26, 2008
533
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SoCal
#5
That make sense, Europa. For some reason I thought I was getting all my messages across all devices (re your third point). Not sure now! :)

Sometimes there is a lag or discontinuity until I use that device to send/respond.

I do know that I can't seem to originate messages to non-iMessage accounts on the Mini.


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Rafagon

Genius
Gold
Dec 7, 2011
7,566
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Miami, Florida
#6
Hi, I'm a doctor and use my iPhone5 and Ipad3 (both with latest ios6 versions) on call to receive SMS messages instead of pages.

.
.
.

Any guidance on why this is or how I could fix it that both receive all SMS to my phone number?

Thanks!
Just make sure your Answering Service staff has access to an iDevice. Task them with receiving your SMS messages and echoing them out to you as iMessages. Get your money's worth from those people.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#7
Just make sure your Answering Service staff has access to an iDevice. Task them with receiving your SMS messages and echoing them out to you as iMessages. Get your money's worth from those people.
It's not just an answering service; it would also be all of the nurses and doctors who call him directly. Since he can't control which phone they use, it's best to just stick with the iPhone as the iPad will only receive some of their messages.
 

Rootntootn

Member
Bronze
Sep 11, 2011
46
6
8
#8
Is your Apple I'd account an enabled email in iMessage on both devices?


Sent using an iOS device
Both are enabled both for phone number and email. It's funny, after I disabled the imessaging on the ipad and the reenabled, the option to add new accounts wasn't present, but I got a message on iPhone that imessage had been reenabled on ipad both for phone number and email. hmm.
 

Rootntootn

Member
Bronze
Sep 11, 2011
46
6
8
#9
It's not just an answering service; it would also be all of the nurses and doctors who call him directly. Since he can't control which phone they use, it's best to just stick with the iPhone as the iPad will only receive some of their messages.
Actually, nurses are supposed call staff doctors' answering service, so if I can get the answering service to text me using an idevice, I'll be good. Problem is, most of these services, including mine, have software running under windows to send messages to each doctor's account, to keep a record. --> no idevice there to text me with, sigh!
 

Rootntootn

Member
Bronze
Sep 11, 2011
46
6
8
#10
If it's sent as an iMessage from an Apple device to your email, it will go to your iPhone and your iPad. If it's sent to your phone number as an SMS from a non-Apple device, it will only go to your phone. If it's sent to your phone number as an iMessage from an Apple device, it will only go to your phone.
that's it. gotta be an idevice on both ends
 

Rafagon

Genius
Gold
Dec 7, 2011
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Miami, Florida
#11
Both are enabled both for phone number and email. It's funny, after I disabled the imessaging on the ipad and the reenabled, the option to add new accounts wasn't present, but I got a message on iPhone that imessage had been reenabled on ipad both for phone number and email. hmm.
That's a security measure, to make sure you're aware of new devices that will be receiving your iMessages. It happens any time a new device becomes linked (or previously-linked device becomes re-linked) to your Apple ID for purposes of receiving iMessages.

A notification also goes out to any OS X machines that you may have signed onto that same Apple ID:

A6.jpg


If I turn off iMessages on my iPhone and then turn it back on, OS X notifies me, as you can see above. In this example, it is informing me that my iPhone ("A6" is its name [Why?]) has just become available to receive iMessages at the three e-mail addresses I have previously chosen for iMessage reachability. It does not mention its phone number, even though I am able to receive iMessages addressed to my phone number, because OS X does not concern itself with phone numbers.

This is just one example of the beauty of the Apple ecosystem.
 

Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#12
Actually, nurses are supposed call staff doctors' answering service, so if I can get the answering service to text me using an idevice, I'll be good. Problem is, most of these services, including mine, have software running under windows to send messages to each doctor's account, to keep a record. --> no idevice there to text me with, sigh!
Yeah, that does vary depending on the setting and doctor's preference. I work in an ICU and we typically call the MD's cell phone, but some prefer that we page, Airtouch or text message them. We have a list of the preferred method of contact next to each doctor's name.