So a defective 5c?

Discussion in 'iPhone 5C' started by jenisa, Jan 10, 2014.

  1. jenisa

    jenisa New Member

    Jan 10, 2014
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    I got an iPhone 5C without warranty. It works fine at first but once when I tried to charge it won’t turn on. Does it a defective battery? I was accustomed to mpj battery on Android, not sure if they also provide iPhone battery. Maybe I should get a new:(
  2. silvermoon

    silvermoon Evangelist

    Jul 17, 2013
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    It is possible that you have a defective phone. Have you fully charged the battery to see if it would turn on? I would also try a different charger if you can.
  3. Europa

    Europa Moderator
    Senior Moderator

    Dec 12, 2008
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    It has a 1-year manufacturer's warranty even if you were not the original buyer. You can check the status of the warranty here by entering your serial number. If you are unable to fix it, Apple will replace it free of charge.

    We need some more information before we can troubleshoot it.
    1. Has it been damaged by water or dropping it?
    2. Are you using an authentic Lightning cable to charge it?
    3. Does iTunes recognize it when you connect to iTunes?
    4. Do you see an iTunes logo on the phone's screen?

    -Try using an authentic Apple cable to charge it.
    -Try a hard reset. Press the home and power buttons at the same time. Let go of both buttons when you see the Apple logo,
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