Software won't install

Nov 8, 2014
50
7
8
#1
need advice...I got a replacement 7 plus today and while the iCloud backup was taking place a new software downloaded.

Now that the backup is complete, it continues to say that I can install it after the backup is complete. The backup has been complete for a couple hours.

I have powered on and off a couple of times but that's not working.
Any advice on what I could do?


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Nov 8, 2014
50
7
8
#3
OTA iOS. It has downloaded but it won't allow me to install until the backup from iCloud is complete. Unless I missed something somewhere...that backup was complete hours ago.


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Europa

Moderator
Senior Moderator
Dec 12, 2008
28,365
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Utah
#4
OTA iOS. It has downloaded but it won't allow me to install until the backup from iCloud is complete. Unless I missed something somewhere...that backup was complete hours ago.


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Delete the iCloud backup and make a new backup. Another option is to update iOS through iTunes on a computer.