sound not working

tiffanyleigh0212

New Member
Bronze
Jan 10, 2009
57
0
0
#1
whenever i have my earbuds in listening to the ipod i can only hear sound from one earbud. i thought maybe the earbuds had gone bad and purchased a new pair tonight. still the same thing, sound in only one ear. i plug the original earbuds into my computer, and both work fine. i've tried blowing into the jack, it doesn't help. i got a flashlight earlier to look inside and see if i saw anything, saw nothing. the white dot is still showing so i know it's no type of water damage. does anyone know what could be causing this or something i could try and do to fix it.. please help!
 

Youngbinks

Zealot
Gold
Jun 4, 2007
7,617
3
38
31
Atlanta, Georgia
#2
I would say first try a soft reset and see if that helps (by holding down home and sleep for about 10-15 seconds). If that doesn't work you could try a full restore in iTunes to see if that helps but it could just be a connection issue on the inside of the phone.

I would also recommend pushing the earbuds into and out of the jack a few times and see if that works.
 

tiffanyleigh0212

New Member
Bronze
Jan 10, 2009
57
0
0
#3
i did the soft reset and plugged and unplugged the earbuds a few times, still no change. does anyone else have anymore suggestions before i do a restore?
 

ZR_Yancy

Genius
Gold
Jul 11, 2008
3,982
737
113
Florida
#4
Do you use a case? If so, some cases don't let the headphone jack go all the way in unless you push it in really good.
 

tiffanyleigh0212

New Member
Bronze
Jan 10, 2009
57
0
0
#5
wow that was odd.. i've had this case for awhile and never had that problem, but i just took the case off and tried and everything is working fine now. thanks!
 

B-Roll

New Member
Mar 18, 2009
1
0
0
#6
I'm having the same problem.
Only diffence is that I'm not using a case at all.
Cleaned out headphone jack
performed soft reset
performed restore
No change.