Stuck lock button

Discussion in 'iPhone' started by J-94, Dec 11, 2011.

  1. J-94

    J-94 Zealot
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    My lock button is stuck and really hard to press down, what should i do?
     
  2. Vonwachtstain

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    This is a very common issue, usually caused by a drop to the button area, forcing the button mechanism down into its housing and bending in the casing around it.
    Are you still on warranty? If yes take it to Apple store and ask if they can help. If not I am afraid you will need to open up your phone and fix it yourself. If you have 3G/3GS it will take longer but it's rewarding experience. Look up fixing walkthroughs on YouTube.
     
  3. Bitewound

    Bitewound Evangelist
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    Is it under warranty?
     
  4. J-94

    J-94 Zealot
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    I'm not sure, I got the phone in march of this year

    I have an iPhone 4 btw
     
  5. Bitewound

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    You are still under warranty, do you have an Apple store near you?
     
  6. J-94

    J-94 Zealot
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    yeah it's about 20 mins away, will they keep my texts and stuff. I've got some important things in there lol
     
  7. Bitewound

    Bitewound Evangelist
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    Just sync your phone before you go and restore from backup if they give you a new phone, your texts will be there.
     
  8. Rafagon

    Rafagon Genius
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    If it's sensitive information and you feel worried about intruders, backup your phone with iTunes, then wipe all data before you take it in. Do a restore from that same backup once you're done with the operation. I would hope, however, that Apple employees aren't that bored that they have to snoop around customers' iPhone data... :)
     
  9. J-94

    J-94 Zealot
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    thanks for your help, I'll let u know how it goes
     
  10. J-94

    J-94 Zealot
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    good point
     
  11. Bitewound

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    If they replace your phone - you can wipe your data before you hand it over.
     
  12. Vonwachtstain

    Vonwachtstain Member
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    I believe it's not "you can" but it's rather part of the procedure. Every time my phone was exchanged genius had me wipe the old one before handing over the new one
     
  13. Bitewound

    Bitewound Evangelist
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    It's always been an option whenever I've had to have a phone replaced - I've always done it before I've handed it over, but they will do it for you if you trust them lol
     
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