Suddenly Asking For Password on Home Screen

btitus

Contributor
Silver
Apr 7, 2009
501
26
28
North Carolina
#1
My son's i4S is asking for a password suddenly to get onto the home screen and we have never set one. Help please:coffee:
 

btitus

Contributor
Silver
Apr 7, 2009
501
26
28
North Carolina
#3
Yes. The phone keeps becoming deactivated. I'm trying a restore now


Sent from my iPhone5 using iCafe app
 
Dec 15, 2008
5,386
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83
28
Pensacola, FL
#4
If it's the voicemail password, that is normal and you can ignore that. I got that plenty of times on my iPhone 4. What password is it asking for? Can you take a photo of it and post it here?

Deactivated? Well, that's not good. Hopefully a full restore will help. If it still continues, I would first contact your carrier.
 

Cgrntx

New Member
Sep 2, 2010
3
0
1
#6
The above info worked for my daughter
 

btitus

Contributor
Silver
Apr 7, 2009
501
26
28
North Carolina
#7
It was asking for a password on the lock screen. I'm restoring it now and will report back.
 

btitus

Contributor
Silver
Apr 7, 2009
501
26
28
North Carolina
#8
I was able to restore and get past the lock screen but still had to call AT&T to reset the voice mail password that had NEVER been set in the first place!


Sent from my iPhone5 using iCafe app