Sync problem

Oct 15, 2011
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#1
I have recently updated the operating system on my hp nx8820 laptop to windows 7 professional. I installed iTunes v10. However when I connect my iPhone 4s iTunes does not 'see' my phone. Everything used to work fine before this. The iPhone comes up as a connected device when connected to the pc so I presume that the problem is to do withiTunes and possibly some sort of conflict. Does anyone know how to sort this out?
 

Phil DeLong

Member
Bronze
Jan 16, 2011
68
7
8
IN
#2
Do you have more than one USB port? If so, trying using one of the other ones. I know that sounds strange but on my laptop I have 2 USB ports and if I plug my phone in to the lower one iTunes will never recognize it even though the phone will show that it's connected.