Time Capsule died

Discussion in 'iMac' started by brdmsd, Mar 11, 2013.

  1. brdmsd

    brdmsd Member
    Bronze

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    My Time Capsule died last week after 3 yrs of use. In reading recent reviews this is apparently a rather common occurrence. Apple does not offer separate Apple Care or an extended warranty for this product. Why haven't they done more to address customers who have spent $300 US dollars on this product and are left without any recourse but purchasing a new router and hard drive backup? They don't even offer to repair the product. They shouldn't be allowed to get away with this.


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  2. liberated

    liberated Genius
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    They get away with it because despite all these issues, Apple products (including this one) continue to fly off the shelves.
     
  3. Docd

    Docd Contributor
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    Sorry about your problem and don't understand why you can't buy it separate you can for all the other Apple hardware. I have Apple care on mine but I purchased it when I bought my iMac so they were bundled together under my Apple car for the iMac.
     
  4. Chancellor

    Chancellor Contributor
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    That really sucks Op, unless people stop buying, they won't care. Most companies that are already established (at least IMO), aren't proactive like that.
     
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