Touch ID issues

Discussion in 'iOS 9' started by brdmsd, Oct 28, 2015.

  1. brdmsd

    brdmsd Member
    Bronze

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    I've been having a consistent problem every time I try and activate Touch ID. Over time my fingerprints somehow become unrecognizable and I'm unable to open the home screen without ultimately entering my passcode. If I re-enter my fingerprints, the function works for a while but ultimately the problem reoccurs and I can't open the phone. Is anyone else experiencing this problem and is there a solution?
     
  2. Ledsteplin

    Ledsteplin Genius
    Gold

    Joined:
    Oct 29, 2013
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    Try going to Settings > Touch ID & Passcode > Toggle "iPhone Unlock" Off. > exit Settings. Reset phone:
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    Go back and Toggle "iPhone Unlock" back on.
     

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